Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Chelsea Fedele

Massapequa,New York

Summary

I am a hardworking medical administrative professional that offers great people skills, organized file management and deep understanding of patient protections. I enhance office operations by staying on top of patient and staff needs. I am experienced with electronic recordkeeping and insurance documentation. Additionally, I am a focused, hardworking and punctual individual with excellent interpersonal and organizational skills.

Overview

5
5
years of professional experience

Work History

Ophthalmology Surgical Coordinator

Modern Eyes Ophthalmology
Levittown, NY
05.2022 - Current
  • Organized patient charts for surgical procedures and ensured accuracy of all documents.
  • Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
  • Coordinated with hospital personnel to ensure proper preparation of OR rooms prior to surgery.
  • Managed scheduling of multiple surgeries on a daily basis, and coordinating availability of surgeons.
  • Communicated with patients with compassion while keeping medical information private.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Beauty Advisor

Ulta
Massapequa, New York
03.2020 - 02.2023
  • Operated cash register, collected payments and provided accurate change.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Lifted heavy objects by hand or by using power hoist.

Assistant Stylist

Self Image Salon
Amityville, NY
09.2018 - 06.2021
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
  • Mentored new staff to enhance salon development and increase productivity.

Education

High School Diploma -

Massapequa High School
Massapequa, NY
06.2019

Certification of Completion - Cosmetology

Gerald R. Claps
Levittown, NY
06.2019

Skills

  • Patient Relations
  • Clinical Documentation
  • Customer Service
  • Adaptable and Flexible
  • Strong Communication and Interpersonal Skills
  • Meticulous and Organized

Volunteer Work

October 2023 to Current
Volunteer at Bideawee Animal Shelter - Wantagh, NY

Animal Shelter Volunteer

  • Compassionate Animal Shelter Volunteer with a broad range of skills working with rescue animals
  • Day to day animal care and handling
  • Kennel maintenance
  • Assessed pet behavior to determine adoptability

Timeline

Ophthalmology Surgical Coordinator

Modern Eyes Ophthalmology
05.2022 - Current

Beauty Advisor

Ulta
03.2020 - 02.2023

Assistant Stylist

Self Image Salon
09.2018 - 06.2021

High School Diploma -

Massapequa High School

Certification of Completion - Cosmetology

Gerald R. Claps

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Chelsea Fedele