Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Chelsea Gallegos

Fort Worth,TX

Summary

To seek a position with an established company in which knowledge and experience will be utilized . Disciplined and result driven as well as focused on cost saving processes. Qualifications: Conscientious, energetic, outgoing, self-motivated, responsible and dependable individual. Extremely strong in customer service. Adapts quickly to new work environment and works well with co-workers and management. Excellent management and supervisory skills. High level of production with background in coaching, education, marketing, merchandising, retail management/ sales, accounts payable/receivable, payroll, invoicing, shipping/receiving, inventory control, daily deposits, money/check transactions, new accounts. Results-driven Division Manager skilled in maintaining smooth and efficient operations to meet profit and loss targets. Hardworking and disciplined leader with continuous improvement mindset.

Overview

22
22
years of professional experience

Work History

Office Manager

GT Golf Supplies, Inc
Weatherford, TX
01.2019 - Current
  • In all aspects of office support, executive assistance and was responsible for collecting outstanding payments, successfully reducing total number of outstanding debts
  • Managed over 60 customer calls per day.
  • Exercised independent judgment in onboarding, training and motivating division staff to maximize performance
  • Supervised daily planning, coordination and administration for division operations
  • Maintained CRM database with customer updates and report generation.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Buyer's Assistant

Teskey’s Saddle Shop
Weatherford, TX
01.2018 - 01.2020
  • Researched and presented industry trends to guide design team in product development and plan for accurate balance between trend and basic products by season
  • Held several positions and performed greater responsibilities (salesperson, assistant buyer, buyer, online sales, online ordering).

Head Coach/Paraprofessional

Weatherford Independent School District
Weatherford, TX
01.2013 - 01.2018
  • Developed student athletes for UIL 6A level by using effective coaching techniques to critique and improve student athletes’ skill and performance during sports competition
  • Enforced team discipline and policies by providing guidance and counsel to student athletes
  • Ensured program operations and integrity by assisting with daily operations and management
  • Experience in managing, development and personal growth in public-school environment.

Sales Manager

Claffey Pools Inc
Southlake, Tx
01.2004 - 01.2013
  • Oversee sales associates, responsible for scheduling appointments for sales associates, scheduling all contractors
  • Reviewed accuracy and completeness of invoices prepared by 20+ staff members
  • Managed over 15 calls per day
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction

Customer Service Representative Agent

Best Fairs Inc
Arlington, TX
01.1996 - 01.1999
  • Handled customer complaints, itinerary confirmations, and reschedules
  • Reviewed and matched invoices
  • Monitored payment status of accounts
  • Generated accounts payable reports, so timely payments can be made to vendors
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.

Education

Some College (No Degree) - Sports Studies

Weatherford College
Weatherford, TX

Graduate - undefined

Abilene High School
1995

Skills

  • Networking Events
  • Profitability Assessments
  • Team Recruiting and Onboarding
  • Budgeting and Expenditures
  • Customer Service
  • Performance Evaluations
  • Sales Projections
  • Operating Procedures and Policies
  • Detail-Oriented
  • Customer Complaint Resolution
  • Staff Training and Development
  • Operational Records Review

Timeline

Office Manager

GT Golf Supplies, Inc
01.2019 - Current

Buyer's Assistant

Teskey’s Saddle Shop
01.2018 - 01.2020

Head Coach/Paraprofessional

Weatherford Independent School District
01.2013 - 01.2018

Sales Manager

Claffey Pools Inc
01.2004 - 01.2013

Customer Service Representative Agent

Best Fairs Inc
01.1996 - 01.1999

Some College (No Degree) - Sports Studies

Weatherford College

Graduate - undefined

Abilene High School
Chelsea Gallegos