Chelsea Graham
Sault Ste. Marie,MI
Summary
For the last 5 years I have been a full time stay at home mom. After my third, and last, was born the global pandemic and lack of childcare prompted me to stay home full time to care for my children and home. During this time I also offered temporary quality child care for friends and family members. Before staying home I worked summers at Clyde's Drive In as a long time waitress and carhop. Now that all of my children will be attending school I am eager to enter the workforce again. I am a hard worker, quick learner, and strive to provide enjoyable experiences for those I work for and with.
Overview
12
12
years of professional experience
Work History
Childcare Provider
Kirsi Anderson
01.2023 - 06.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Waitress
Robert Spencer/Clyde's Drive In
05.2011 - 10.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Sault Area High School
Sault Ste. Marie, MI05.2010
Early Childhood Education
Bay Mills Community College
Brimley, MISkills
- Customer Service
- Strong multitasking
- Team Collaboration
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
Timeline
Childcare Provider
Kirsi Anderson
01.2023 - 06.2023
Waitress
Robert Spencer/Clyde's Drive In
05.2011 - 10.2019
High School Diploma -
Sault Area High School
Early Childhood Education
Bay Mills Community College
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