Chelsea Guerrero
Business Owner
Phoenix,AZ
Summary
Dynamic and results-oriented individual with 2 years of experience in entrepreneur management and recruiting. Adept at customer service, project management, data analysis, client relations, recruiting, with a proven track record of increasing sales since June 2023, optimizing processes, leading successful projects. Demonstrates strong leadership, communication, problem-solving abilities and a commitment to delivering high-quality results. Seeking to leverage career growth to contribute to other businesses goals.
Overview
5
5
years of professional experience
Work History
Armed Security Guard
TEAM
12.2023 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Logged vehicles entering and leaving premises.
- Inspected packages, bags, and deliveries entering facility to minimize risk to personnel.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Responded quickly to incidents and assessed active situations for security concerns
- Completed full building and grounds patrols to spot and investigate concerns
- Monitored all doors and windows of 25 foot Fry's Stores facility to prevent entry of unauthorized individuals
Business Owner/Recruiter
LashNeith LLC
04.2023 - Current
- Trained and motivated over 15 employees to perform daily business functions.
- Consulted with over 1000 customers to assess needs and propose optimal solutions.
- Assisted in recruiting, hiring and training of team members for packaging and delivering products to vending machines.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Raised property accuracy and accountability by creating new automated tracking method.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Managing Cosmetologist
Costcutters Salon
02.2019 - 04.2023
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Maintained client treatment records and designed long-term care programs for return customers.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Processed payments, entering sales in register for prompt customer service.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Answered phone calls and emails to schedule client appointments.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Maintained posting of MSDS sheets in workplace.
- Delegated workplace responsibility to appropriate staff.
Education
Associate of Arts - Small Business Management
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ05.2013
Vocational Degree - Cosmetology
Maricopa Beauty College
Avondale, AZ10.2008
Skills
- Client Relationship Management
- Business Development
- Staff Training
- Policy Implementation
- Recruiting and Hiring
- Data Collection
- Financial Management
- Crime Prevention
- Personal security
- Foot and vehicle patrol
- Access Control
- Product and Service Explanations
- Hairstyling
- Relationship building and management
- Scheduling appointments
- Licensed Cosmetologist
Quote
Life is made up of a series of judgments on insufficient data, and if we waited to run down all our doubts, it would flow past us.
Learned Hand
Timeline
Armed Security Guard
TEAM
12.2023 - Current
Business Owner/Recruiter
LashNeith LLC
04.2023 - Current
Managing Cosmetologist
Costcutters Salon
02.2019 - 04.2023
Associate of Arts - Small Business Management
Maricopa Community Colleges - Scottsdale Community College
Vocational Degree - Cosmetology
Maricopa Beauty College
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