Chelsea Guerrero Becerril
15492 Citron Ave Fontana,CA
Summary
Dynamic Medical Assistant with extensive experience at Loma Linda University Healthcare, excelling in patient scheduling and EMR management. Bilingual in English and Spanish, I foster strong patient relationships and enhance clinic efficiency. Proven ability to assist in medical procedures while maintaining a clean environment, ensuring high-quality patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Loma Linda University Healthcare
Loma Linda, CA
07.2022 - Current
- Administered patient care, including vital signs monitoring and health history documentation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Coordinated patient scheduling, optimizing appointment availability and minimizing wait times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted healthcare providers with examinations and procedures to ensure efficient workflow.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Front Desk Receptionist
La Fitness - Fitness International
Fontana, CA
05.2017 - 04.2023
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Assisted with scheduling appointments, coordinating meetings, and maintaining calendars for staff.
- Handled multi-line phone systems, directing calls to appropriate departments efficiently.
- Developed and maintained organized filing systems for guest records and documentation.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
Medical Assistant
Dr.Mantha and Dr.Malhotra
Pomona, CA
09.2021 - 07.2022
- Administered patient care, including vital signs monitoring and health history documentation.
- Assisted healthcare providers with examinations and procedures to ensure efficient workflow.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Medical Assistant Certification -
UEI College
Ontario, CA09-2021
High School Diploma -
Summit High School
Fontana, CA05-2017
Skills
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Reliable team player
- Trustworthy companion
- Adaptable
- Companionship and emotional support
- Procedure assistance
- Fluent in Spanish and English
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- CMA - Certified Medical Assistant
- BLS / CPR/ AED, American Heart Association - Expires 7/2027
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Loma Linda University Healthcare
07.2022 - Current
Medical Assistant
Dr.Mantha and Dr.Malhotra
09.2021 - 07.2022
Front Desk Receptionist
La Fitness - Fitness International
05.2017 - 04.2023
Medical Assistant Certification -
UEI College
High School Diploma -
Summit High School