Summary
Overview
Work History
Education
Skills
Software
Timeline
Chelsea Haley

Chelsea Haley

Arabi,LA

Summary

Skilled Program Supervisor successfully developing and overseeing programs of varying sizes. Demonstrated track record of achievement over 2 years of experience. First-rate communication, interpersonal and organizational abilities. Multi-talented Program Supervisor driven to optimize processes and improve productivity to maximize program successes. Excelling at managing stakeholder relationships and administrative functions.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Program Supervisor

Sevita Health
Saint Louis MO, MO
02.2022 - Current
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Assisted with community resources for healthcare and mental health.
  • Established policies covering [Area], [Area] and [Area].
  • Organized and managed program development from conception through successful execution.
  • Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
  • Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
  • Tracked and reported expenses accurately to manage program budgets.

Costumer Support Associate

Faire
Saint Louis MO, MO
01.2021 - 02.2022
  • Created, prepared, and delivered reports to various departments.
  • Reviewed [Type] documents for accuracy and completion.
  • Demonstrated computer skills for data entry and answered broad variety of inquiries.
  • Displayed flexibility to adapt to quarterly policy changes and database re-organization.
  • Assisted sellers with platform requirements for renewals and upgrades.
  • Answered questions regarding seller inventory, shipping, payments and buyer complaints.
  • Gathered, organized and input data into [Software].
  • Supported team with knowledgeable administrative assistance.

Direct Care Specialist (Lead)

Great Circle St. James School District
Saint Louis MO, MO
03.2019 - 05.2021
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Developed rapport to create safe and trusting environment for care.
  • Evaluated client progress toward established annual and quarterly goals.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Educated clients and family members on relevant topics to support independent living.

Physical Therapist Assistant

SSM Health Saint Louis University Hospital
Saint Louis MO, MO
03.2017 - 07.2019
  • Assessed treatment plans and made adjustments for maximum benefits.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Communicated with physicians to provide updates on patient care.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
  • Maintained care continuity through multidisciplinary teamwork and collaboration.
  • Educated families and caregivers on treatment programmes for improved at-home support.
  • Evaluated patient strength and range of motion to devise personalized regimes.
  • Provided mobility support during patient transfers and ambulation, limiting further damage.

Education

Associate of Applied Science - Criminal Justice

Saint Louis University, St Louis, MO
02.2010 - 02.2013

Skills

    Strategic planning

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Software

Google accounts

Zendesk

Slack

Rippling-Lattice

Timeline

Program Supervisor - Sevita Health
02.2022 - Current
Costumer Support Associate - Faire
01.2021 - 02.2022
Direct Care Specialist (Lead) - Great Circle St. James School District
03.2019 - 05.2021
Physical Therapist Assistant - SSM Health Saint Louis University Hospital
03.2017 - 07.2019
Saint Louis University - Associate of Applied Science, Criminal Justice
02.2010 - 02.2013
Chelsea Haley