Chelsea Hammond
Parksburg,PA
Summary
Highly motivated Willing to learn new things. Extensive Customer service Representative Experience, Who's use to fast pace, good at multitasking available on weekends, evenings, holidays shifts. Considered hard working, punctual and driven.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Experience Coordinator
TJX
Parkesburg, PA
11.2021 - Current
- Helped customers understand return policies and processed items.
- Created successful promotions such as giveaways and membership drives.
- Handled all escalated complaints and implemented timely, knowledgeable and effective solutions balancing customer and business needs.
- Oversaw front register operations and maintained exceptional levels of customer service in all interactions.
Secretary/bookkeeping
My Family Electric
Parkesburg, PA
10.2018 - 03.2020
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.Supported operations by communicating with customers, filing documents and managing data.Maintained and processed invoices, deposits and money logs.
Wawa
Customer Associate
Parkesburg, PA
06.2014 - 07.2018
- Demonstrated respect, friendliness and willingness to help wherever needed.Delivered exceptional level of service to each customer by listening to concerns and answering questions.Proved successful working within tight deadlines and fast-paced atmosphere.
Teacher Aide
Fuggett Middle School
West Chester, PA
08.2017 - 06.2018
- Help care for a student who was disabledHelp prepare for each curricular activitiesWrite things down for studentHelp feed lunch
Runner/Busser/Hostess
Hank's Place
Chadds Ford, PA
03.2011 - 06.2014
- Answered customer questions and pointed individuals in right directions.Cleared front entry area of trash and debris and directed customers.Garnished dishes and quickly delivered items to customers, minimizing wait times.Cleared tables immediately after guests left in preparation for next party.Assisted servers with table settings and beverage refills to support high-volume shifts.
Education
High School Diploma -
Technical College High School
West Grove, PA06.2014
Skills
- Multitasking
- Organized
- Communication
- Goal Oriented
- Works well with others
- Fast learner
Certification
- First Aid
- CPR
- Epi-Pen
Honors/Awards
- Honor Roll 2011-2013
- Distinguishing Honor Roll 2012-2013
- Perfect Attendance Third Marking Period 2012
- Skill USA Member 2011-2014
- Certificate of Completion 2014
Community service Experience
- Church Camp 2011
- Make a Wish 2012
- Domestic Violence awareness 2013
- Mushroom Festival 2013
- Holiday Hope Chest
Timeline
Customer Experience Coordinator
TJX
11.2021 - Current
Secretary/bookkeeping
My Family Electric
10.2018 - 03.2020
Teacher Aide
Fuggett Middle School
08.2017 - 06.2018
Wawa
Customer Associate
06.2014 - 07.2018
Runner/Busser/Hostess
Hank's Place
03.2011 - 06.2014
High School Diploma -
Technical College High School