Chelsea Holtzhouse

- Server, September 2020 - November 2024

• Maintained knowledge of current menu items, garnishes, ingredients, and preparation.
• Provided customer service in fast-paced dining environment.
• Collaborated with coworkers to create a positive dining experience.

- General Manager, November 2024 - October 2025

• Event sales
• Inventory for wine and liquor
• Maintaining and training employees
• Daily restaurant operations, ensuring customer satisfaction, and maintaining quality standards for my staff

• Scheduled patient appointments, verifying accuracy of appointment times with providers.
• Assisted with filing of medical records and documents, maintaining electric files.
• Verified insurance coverage and collected co-payments as required.
• Processed referrals for specialist care when requested by physician or patients.

• Recommended food and drinks to guests based on preference and pairings.
• Goal to reach high sales and sell chefs feature for the evening or week.
• Maintained repeat guests.
• Created new cocktails for drink menu.

• Placed orders in a timely manner while maintaining excellent customer service.
• Trained and supervised bar staff.
• Recorded sales and liquor inventory.
• High volume cocktail service in service well.