Chelsea Johnson
Minneapolis,MN
Summary
I hope to make a difference for people through business. As a mission-driven executive, I have led diverse teams that deliver meaningful business growth despite the odds in PE backed healthcare, fitness/wellness, and retail spaces. I am bold in my beliefs that culture and purpose are the engine behind results and my influence reflects this. Articulate and visionary communicator with a steadfast and well-organized style; I have navigated significant change management and high growth by building the best teams with drive for efficiency and adaptability.
Overview
15
15
years of professional experience
Work History
Division President
ClearChoice Dental Implant Centers
01.2023 - Current
- Executive lead and business partner to 27 and growing Centers representing a $270 Million P&L.
- Acted as key business partner to lead Prosthodontists including operations of clinic and surgery Center, sales, talent strategy, go to market expansion, and more.
- Developed and managed short-term and long-term plans for divisional growth, profitability, and market share including the introduction of the Overdenture line of treatment.
- Spearheaded efforts to attract top talent by refining sales and field leadership compensation structures.
- Monitored industry trends to ensure competitive advantage in pricing and treatment offerings.
Vice President of Patient Experience
ClearChoice Dental Implant Centers
01.2020 - 01.2023
- Led 100 team member omni-channel sales team overseeing culture, operations,recruiting, sales training and coaching, compensation strategy, and innovation to maintain relevancy.
- Launched AI tool to measure consultative sale quality,revamped appointment prioritization scheme and confirmation to increase show rate, and reduced team turnover by 50%.
- Overhauled consultative sales approach which increased consult scheduling rate by 30%.
Director of Operations
CorePower Yoga
2012 - 2020
- Led operations,talent, and growth in 55 locations,representing $50 Million in revenue and 6K employees.
- Launched strategic scheduling optimization, new student engagement program, and yoga quality programs.
Led integration of franchise locations back into Corporate fold. - Directed growth strategy into New York market, growing from1 to 8 locations in one of the most complex markets.
- Navigated COVID-19 including transition to virtual classes, teacher trainings, re-opening strategy, and team strategy.
- Track record of growth from2010-2020 including acting as Yoga Instructor, Studio Manager, Regional Manager, and National Manager of Communications and Operations.
Business Analyst
Target Corporation
01.2010 - 01.2012
- Supported merchant teams in implementing innovative merchandising strategies for $130million of retail pricing markdowns in the Healthcare and Housewares divisions.
- Forecasted weekly and seasonal sales trends in order to recommend pricing decisions with multi-million dollar impact.
- Led the training and mentoring process for a 30-member team in the Clearance Pricing Department.
- Received 2011 Excellence Award for successful execution in margin driving strategies in the Housewares division and 2012 Senior Manager Excellence Award for outstanding results in team leadership.
Account Executive
Twin Cities Public Television
01.2009 - 01.2010
- Increased underwriting sponsorship revenue by 30%for PBS on-air, print, digital, and event channels.
Education
Bachelor of Arts in Strategic Communications -
University of Minnesota
01-2009
Skills
- P&L Management
- Cross-functional Team Leadership
- New Business Development
- Organizational Development
- Corporate Communications
- Operations Management
- Revenue Growth
- Training and coaching
References
References available upon request.
Timeline
Division President
ClearChoice Dental Implant Centers
01.2023 - Current
Vice President of Patient Experience
ClearChoice Dental Implant Centers
01.2020 - 01.2023
Business Analyst
Target Corporation
01.2010 - 01.2012
Account Executive
Twin Cities Public Television
01.2009 - 01.2010
Director of Operations
CorePower Yoga
2012 - 2020
Bachelor of Arts in Strategic Communications -
University of Minnesota
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