Hi, I’m
Chelsea Larson
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
14
years of professional experience
Work History
JUNK KING
Unclosed Estimate Handler Lead
05.2018 - Current
Job overview
- Assist 28 Junk King locations all over the US with their customers that have received an estimate for their removal needs.
ARAMARK
Uniform Services
03.2018 - 05.2018
Job overview
- Would drive to different businesses and exchange their uniforms and other garments, floor mats with clean items and all soaps, toiletries and supplies.
KNA SOLUTIONS
Production Associate Material Handler
12.2017 - 03.2018
Job overview
- Handled the glue when connecting the batteries to create the energy source for the Tesla vehicle.
MORPHOTRUST USA
Enrollment Agent
06.2016 - 08.2017
Job overview
- Assisted customers with getting their fingerprints taken for either TSA pre-check or HAZMAT, reviewing their applications and submitting for approval.
INTUIT
Saves Team Specialist
03.2015 - 05.2016
Job overview
- Received calls from customers wanting to cancel their services with payroll, saving the customers with addressing their concerns and finding solutions
- Also assisted with startup of online.
CATALYST 360-UNITED HEALTHCARE
Insurance Specialist
09.2014 - 12.2015
Job overview
- Assisted customers with their new or current healthcare plans.
KRCH REALTY
Data Entry
05.2014 - 09.2015
Job overview
- Assisted with entering data for rental properties.
WEST CORP
Technical Support Specialist II
02.2012 - 05.2015
Job overview
- Handled a high call volume of customers and technical issues with their mobile devices, troubleshooting, and finding solutions.
STREAM GLOBAL SERVICES NY INC
Support Professional
07.2011 - 02.2012
Job overview
- Assisted with the startup of AT&T online services, handled customers regarding creating their online accounts, resetting passwords, creating email accounts.
VICTORIA'S SECRET
Sales Associate
03.2011 - 02.2012
Job overview
- Greeted customers when they entered the store and assisted to supply what they are looking for and their shopping needs.
BIG 5 SPORTING GOODS
Cashier
06.2010 - 01.2012
Job overview
- Handled the register and assisted customers with purchasing their items
- Also made sure the store stayed clean and tidy.
Education
Truckee Meadows Community College
Undergraduate degree from Forensics
12.2011
University Overview
Duration: 11m
McQueen High School
High School Diploma
12.2009
University Overview
Duration: 11m
Skills
- Excel
- Google Sheets
- Data Flow
- Windows
- DocuSign
- Zoom
- Call Management
- Appointment Scheduling
- Consultative Sales
- Report Generation
- Data Entry
- Complaint Resolution
- CRM Software
- System Implementation
- Sales Expertise
- Product and Service Solutions
- Active Listening
- Prioritization
- Strategic Sales Knowledge
- Microsoft Excel
Preferences
Have a positive mindset and attitude and are caring. Most of all team players!, I was offered a role at a growing company that really cared about their employees and are making strides to make peoples lives easier and more fulfilling.
Current Role
Unclosed Estimate Handler Lead at JUNK KING Technologies
Timeline
Unclosed Estimate Handler Lead
JUNK KING
05.2018 - Current
Uniform Services
ARAMARK
03.2018 - 05.2018
Production Associate Material Handler
KNA SOLUTIONS
12.2017 - 03.2018
Enrollment Agent
MORPHOTRUST USA
06.2016 - 08.2017
Saves Team Specialist
INTUIT
03.2015 - 05.2016
Insurance Specialist
CATALYST 360-UNITED HEALTHCARE
09.2014 - 12.2015
Data Entry
KRCH REALTY
05.2014 - 09.2015
Technical Support Specialist II
WEST CORP
02.2012 - 05.2015
Support Professional
STREAM GLOBAL SERVICES NY INC
07.2011 - 02.2012
Sales Associate
VICTORIA'S SECRET
03.2011 - 02.2012
Cashier
BIG 5 SPORTING GOODS
06.2010 - 01.2012
Truckee Meadows Community College
Undergraduate degree from Forensics
McQueen High School
High School Diploma
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