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Hi, I’m
Chelsea Lassiter
Burlington,NC
Summary
Recently graduated from Appalachian State University with a Bachelor’s degree in Applied and Public History and a minor in Judaic, Holocaust, and Peace Studies. Looking to gain real-world experience before furthering my education in any personal area of interest. Skilled in merchandising and customer service in retail and grocery store settings. Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
7
years of professional experience
4
years of post-secondary education
Work History
Boot BarnBurlington, NC
Sales Associate
03.2023 - Current
Job overview
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prompt sells by encouraging add-one to customers sells such as boot care products and/or additional apparel and accessories to purchase.
- Provide customers with boot and hat care knowledge while assisting with fittings, cleaning, and purchases.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites or on the store website.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Check for online order, locate items on the sells floor, confirm or cancel orders accordingly, package and label orders for delivery or pickup.
- Assist customers with online in-store pick ups by locating their packages by name, verify the merchandise, and having the customer sign for approval.
Lassiter's Painting And WallpaperAulander, NC
Manual Laborer
08.2022 - 12.2022
Job overview
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Installed drywall, siding, and other structural components in addition to adding in door and window installations.
- Loaded and unloaded materials onto trucks and trailers.
- Provided labor support to carpenters, plumbers, and other skill trades.
- Completed tear-down of existing structures to prepare for new construction while removing debris from work sites to dispose of in designated areas.
HomeGoodsBoone, NC
Merchandise Associate/Backroom Team Member
08.2019 - 05.2021
Job overview
- Greeted all store customers, assisted with purchases, locating items, and signing up for rewards programs.
- Processed returned and damaged items in accordance with store policy.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Priced products, updated signage, completed required seasonal mark downs, and stocked shelves by unloading and arranging merchandise.
- Constructed, moved, and rebuilt shelves, racks, and displays to promote specific products.
- Counted inventory stock and recorded merchandise quantities.
- Unloaded incoming trucks and stocked merchandise in correct storage areas.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Ahoskie Meat MarketAhoskie, NC
Cashier/Stocker Associate/Produce Clerk
07.2016 - 02.2018
Job overview
- Provide customer assistance and properly verified customer identification for alcohol and tobacco purchases.
- Process returns and complete daily recovery tasks to keep areas clean and neat according to store standards.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operations, stock procedures and customer service.
- Assisted Managers with completing end-of-day counts and securing funds to prevent loss or theft.
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor to eliminate health risks.
- Prepare, package, price, and update signage to reflect current prices and help promote target merchandise.
Education
Appalachian State UniversityBoone, NC
Bachelor of Science from Applied And Public History
08.2018
University Overview
- Minor in Judaic, Holocaust, and Peace Studies
Hertford County Early College High SchoolAhoskie, NC
High School Diploma
Skills
OrganizationCustomer serviceMentoring and trainingEnergetic self-starterLoves to learn
Retail experience
Problem-solving skills
Software
Online Research
Microsoft Office
WIX Website Design
Presentations
Interests
Reading, Writing, Art, and History
Timeline
Sales Associate
Boot Barn
03.2023 - Current
Manual Laborer
Lassiter's Painting And Wallpaper
08.2022 - 12.2022
Merchandise Associate/Backroom Team Member
HomeGoods
08.2019 - 05.2021
Appalachian State University
Bachelor of Science from Applied And Public History
08.2018
Cashier/Stocker Associate/Produce Clerk
Ahoskie Meat Market
07.2016 - 02.2018
Hertford County Early College High School
High School Diploma