Chelsea McGinniss
Lewisville,TX
Summary
Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting highly talented personnel. Proven ability to work collaboratively with team members.
Overview
12
12
years of professional experience
Work History
Dog Groomer and Grooming Recruiter
Camp Bow Wow
Flower Mound, TX
03.2025 - Current
- Recruiting Groomers for two Locations. One in Houston, TX and one in Flower Mound, TX.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Grooming Recruiter
Destination Pet, LLC
Remote
05.2022 - 02.2025
- Reduced time-to-fill by 16.67% through streamlining the interview process
- Created innovative sourcing strategies such as employee referral programs and talent pipelines for future hiring needs
- Collaborated with hiring managers to understand their staffing needs and create detailed job descriptions
- Managed the end-to-end recruitment process including job postings, resume screening, interview coordination, reference checks, and offer negotiations
- Utilized online job boards, social media platforms, and professional networks to source qualified candidates
- Collaborated with marketing team to create compelling job advertisements that attracted high-quality candidates
- Served as a brand ambassador at industry events, promoting the company's culture, values, and career opportunities
- Cultivated partnerships with external organizations such as professional associations and community groups to expand candidate reach
- Pioneered remote interviewing techniques during COVID-19 pandemic ensuring business continuity while prioritizing safety measures
- Mentored junior recruiters on best practices for candidate sourcing, screening, interviewing, and offer negotiation processes
- Operated and maintained applicant tracking and candidate management systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Grooming Administrator
Destination Pet, LLC
Remote
08.2020 - 05.2022
- Managed and maintained office supplies inventory, ensuring availability of necessary materials for daily operations
- Assisted with budget tracking by monitoring expenses and reconciling invoices
- Maintained confidentiality of sensitive information while handling administrative tasks
- Collaborated with cross-functional teams to support project coordination and completion within deadlines
- Created and updated databases to ensure accurate record-keeping of important information
- Performed data entry tasks with high accuracy to maintain up-to-date records
- Organized company events such as conferences or expos
- Managed incoming/outgoing mail distribution efficiently on a daily basis
- Provided administrative support during the recruitment process by scheduling interviews and coordinating candidate communication
- Implemented new office policies/procedures to improve efficiency
- Monitored office equipment maintenance needs; coordinated repairs when necessary
- Supported HR department in maintaining employee records/files
- Served as point of contact for building maintenance issues; liaised with property management as needed
- Provided general administrative support to all departments within the organization
- Developed and implemented new filing systems to improve efficiency
- Created and updated spreadsheets, databases, and reports using Microsoft Excel
- Managed calendars, scheduled appointments, and coordinated meetings for executives
- Assisted with onboarding new employees by preparing paperwork and coordinating orientation sessions
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
Grooming Salon Manager
Man's Best Friend Aka Destination Pet, LLC
Carrollton, USA
09.2020 - 08.2021
- Handled employee scheduling and coverage needs during business hours.
- Coordinated maintenance of clippers, blades and other hand tools required for grooming services.
- Recruited and trained staff to offer grooming services for diverse animals.
- Managed and maintained health, welfare and proper care of animals.
- Ordered supplies for forecasted grooming demands.
- Aligned grooming services with brand promise for quality and customer care.
- Researched and evaluated current and potential products used by service staff.
- Initiated workplace improvement programs for increased service efficiency.
- Delegated workplace responsibility to appropriate staff.
Dog Groomer
Bliss Pet Resort & Spa
Prosper, TX
01.2020 - 09.2020
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Fed, walked and bathed animals.
- Reset procedure rooms between appointments and disinfected equipment.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Educated visitors and staff on proper animal care and handling.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Lead Groomer
VitalPet Aka Destination Pet, LLC
Frisco, USA
08.2018 - 01.2020
- As lead groomer I am in charge of maintaining shop and quality grooms over my shop and our sister clinic in prosper
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Educated visitors and staff on proper animal care and handling.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Reset procedure rooms between appointments and disinfected equipment.
- Trained animals in behavioral compliance or other special routines or commands.
- Followed pet care instructions for dietary needs and medication regimens.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Grooming Salon Manager
Mans Best Friend Aka Destination Pet, LLC
Carrollton, USA
08.2017 - 08.2018
- I am in charge of three locations including my own
- I am also in charge of the construction of the salons at all locations
- Coordinated maintenance of clippers, blades and other hand tools required for grooming services.
- Recruited and trained staff to offer grooming services for diverse animals.
- Managed and maintained health, welfare and proper care of animals.
- Ordered supplies for forecasted grooming demands.
- Aligned grooming services with brand promise for quality and customer care.
- Researched and evaluated current and potential products used by service staff.
- Initiated workplace improvement programs for increased service efficiency.
- Upheld 24-hour response time to service requests.
- Delegated workplace responsibility to appropriate staff.
- Utilized best practices theory when selecting vendors and products.
- Educated service personnel on company policy and procedure.
- Prepared billings and estimates for customers.
- Evaluated employee performance through close observation and performance rubrics.
- Maintained posting of MSDS sheets in workplace.
- Scheduled in-house and vendor work accounting for sales and customer volume.
- Provided professional services and support in a dynamic work environment.
- Excellent communication skills, both verbal and written.
- Developed strong communication and organizational skills through working on group projects.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Dog Groomer
Velvet Snout Aka Destination Pet, LLC
Lewisville, USA
02.2017 - 08.2017
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Fed, walked and bathed animals.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Educated visitors and staff on proper animal care and handling.
- Followed pet care instructions for dietary needs and medication regimens.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for behavioral problems and signs of health issues.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Reset procedure rooms between appointments and disinfected equipment.
- Assisted with development of animal behavior modification plans.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Trained animals in behavioral compliance or other special routines or commands.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Dog Groomer
Pet supplies plus
Amherst, USA
02.2013 - 02.2017
- Started out as a bather then promoted to groomer
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Reset procedure rooms between appointments and disinfected equipment.
- Educated visitors and staff on proper animal care and handling.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Assisted with development of animal behavior modification plans.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Education
Certificate - Grooming Mentor
Paragon Pet Grooming School
Remote Bachelor - Veterinary Science
Medaille College
Buffalo, NY05.2013
High School Diploma -
North Tonawanda High School
North Tonawanda, NY05-2011
Skills
- Applicant sourcing
- Talent management
- Applicant assessment
- Background checks
- Full-cycle recruitment
- Key partnership management
- Networking events
- Grooming industry specialist
- Candidate selection
- Community networking
- Team motivation
- Policy development
- Pre-screening candidates
- ADP workforce now
- Job description development
- Startup recruitment
- Recruiting software experience
- Cross-functional teamwork
- Microsoft office expertise
- Resume scanning
Accomplishments
- Collaborated with team of 5 in the development of Workday.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Relocating
I am relocating to Buffalo, NY on May 1, 2025.
Timeline
Dog Groomer and Grooming Recruiter
Camp Bow Wow
03.2025 - Current
Grooming Recruiter
Destination Pet, LLC
05.2022 - 02.2025
Grooming Salon Manager
Man's Best Friend Aka Destination Pet, LLC
09.2020 - 08.2021
Grooming Administrator
Destination Pet, LLC
08.2020 - 05.2022
Dog Groomer
Bliss Pet Resort & Spa
01.2020 - 09.2020
Lead Groomer
VitalPet Aka Destination Pet, LLC
08.2018 - 01.2020
Grooming Salon Manager
Mans Best Friend Aka Destination Pet, LLC
08.2017 - 08.2018
Dog Groomer
Velvet Snout Aka Destination Pet, LLC
02.2017 - 08.2017
Dog Groomer
Pet supplies plus
02.2013 - 02.2017
Certificate - Grooming Mentor
Paragon Pet Grooming School
Bachelor - Veterinary Science
Medaille College
High School Diploma -
North Tonawanda High School