Chelsea Seidel
225 S Woodland Blvd ,FL
Summary
Dynamic customer service professional with extensive experience at Publix, excelling in payment processing and customer satisfaction. Proven ability to enhance product knowledge and streamline operations, contributing to improved sales and team efficiency. Recognized for training staff and implementing effective marketing strategies, ensuring compliance with safety standards and delivering exceptional service.
Overview
2027
2027
years of professional experience
Work History
Customer Service Clerk
Publix
- Assisted customers with inquiries, providing accurate product information and support.
- Processed transactions efficiently using point-of-sale systems to ensure smooth operations.
- Maintained cleanliness and organization of work areas to enhance customer experience.
- Handled customer complaints professionally, ensuring timely resolution and satisfaction.
- Collaborated with team members to achieve daily operational goals and improve service delivery.
- Updated inventory records accurately, contributing to effective stock management practices.
- Trained new staff on customer service protocols and operational procedures for consistency.
Liquor Specialist
Publix
- Assisted in developing promotional materials for marketing campaigns.
- Analyzed customer feedback to enhance service quality and product offerings.
- Collaborated with team members to streamline inventory management processes.
- Supported training initiatives for new staff on company policies and procedures.
- Contributed to maintaining compliance with safety and sanitation standards.
- Conducted regular audits of stock levels to ensure accuracy and availability.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Grocery Team Leader
Publix
- Supervised daily operations to ensure exceptional customer service and store presentation.
- Trained and mentored team members on best practices in product handling and merchandising.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Developed schedules to maximize team efficiency while meeting business needs and labor compliance.
- Collaborated with management to establish sales goals, promotions, and in-store events.
Meat Cutter
Publix
05.2025 - Current
- Operated band saws and knives to cut meat to specifications.
- Ensured compliance with safety and sanitation standards in food handling.
- Assisted customers in selecting products, providing knowledgeable recommendations.
- Maintained inventory levels, restocking meat display cases as needed.
- Collaborated with team members to optimize workflow efficiency during peak hours.
- Monitored product freshness, discarding items past sell-by dates to reduce waste.
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Adhere to safety and cleanliness standards and maintained equipment.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Continuously sharpened knives and maintained equipment for optimal cutting performance.
- Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
- Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
- Performed meat inspections and checked temperature environment to maximize food safety.
Education
No Degree - Mortuary Science
St. Petersburg Community College
St. Petersburg, FLHigh School Diploma -
University High School
Orange City, FL05.2016
Skills
Payment processing
Record preparation
Customer service excellence
Product knowledge
Retail marketing
Refunds processing
Computer proficiency
Product sales
Timeline
Meat Cutter
Publix
05.2025 - Current
Customer Service Clerk
Publix
Liquor Specialist
Publix
Grocery Team Leader
Publix
No Degree - Mortuary Science
St. Petersburg Community College
High School Diploma -
University High School