CHELSEA SOSA
New York
Summary
Experienced with managing front desk operations in legal environments, ensuring efficient and professional client interactions. Utilizes strong organizational skills to streamline office procedures and support legal teams effectively. Track record of maintaining confidentiality and handling sensitive information with discretion.
Overview
5
5
years of professional experience
Work History
Sales Associate
Victoria Secret
11.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
Legal Receptionist
Law Offices of Michael S Lamonsoff
06.2024 - 09.2024
- Coordinated communication between clients and attorneys, facilitating timely responses to inquiries.
- Maintained accurate legal documents and client records using case management software.
Teacher's Assistant
Coalition-Hispanic Family Services
10.2021 - 02.2023
- Provided individualized assistance to students with special needs in the classroom.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Coordinated daily tasks between teachers and other staff members.
Education
Bachelor of Science - Criminal Justice Management
John Jay College of Criminal Justice Of The City University of New York
New York, NY09.2026
Skills
- Customer Needs Assessment
- Client Service
- Problem-Solving
- Strategic Planning
- Verbal/written communication
- Technical skills
- Microsoft word
- Google Drive
Timeline
Legal Receptionist
Law Offices of Michael S Lamonsoff
06.2024 - 09.2024
Sales Associate
Victoria Secret
11.2023 - Current
Teacher's Assistant
Coalition-Hispanic Family Services
10.2021 - 02.2023
Bachelor of Science - Criminal Justice Management
John Jay College of Criminal Justice Of The City University of New York