Chelsea Sump
Lansing,MI
Overview
4
4
years of professional experience
Work History
Assistant manager/ Receptionist/Dental
Destiny Dental
11.2017
- Trained in all insurances
- Dealt with all forms of insurances including Medicaid and Medicare
- Trained in dental prior authorizations
- Confirmations calls/ billing questions and any concern from patients
cleaner
Clean Team
02.2017
- Cleaned and helped with all
cashier
Destination Maternity
08.2015
cashier and assistant manager
12.2013
Receptionist
Endodontic Specialist
02.2020 - Current
- Verify insurance
- Scheduling appointments
- Referring and scheduling patient to other specialists
- Checking patients in and out
- Making sure all incoming and outgoing emails are complete
- Sending and receiving correspondence
- Dictating all treatment notes for all three doctors
- I am able to explain most aspects of insurance to patients
- I am trained in pre determinations
Receptionist
Mid-Michigan Oral Surgery
Grand Ledge, MI
01.2021 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
Holt High School
Holt, MI06.2011
Skills
- Trained in all insurances
- Dealt with all forms of insurances including Medicaid and Medicare
- Trained in dental prior authorizations
- Confirmations calls/billing questions and any concern from patients
- Verify insurance
- Scheduling appointments
- Referring and scheduling patient to other specialists
- Checking patients in and out
- Making sure all incoming and outgoing emails are complete
- Sending and receiving correspondence
- Dictating all treatment notes for all three doctors
- I am able to explain most aspects of insurance to patients
- I am trained in pre determinations
Awards
Employee of the Month - March 2018 Employee of the Month - September 2019
Timeline
Receptionist
Mid-Michigan Oral Surgery
01.2021 - 11.2023
Receptionist
Endodontic Specialist
02.2020 - Current
Assistant manager/ Receptionist/Dental
Destiny Dental
11.2017
cleaner
Clean Team
02.2017
cashier
Destination Maternity
08.2015
cashier and assistant manager
12.2013
High School Diploma -
Holt High School