Chelsea Wiggins
Heathsville
Summary
Dynamic Sales Associate with a proven track record at Foodlion Grocery Store, excelling in customer service and teamwork. Demonstrated ability to enhance store performance and customer loyalty through exceptional problem-solving and professional demeanor. Skilled in verbal communication and policy adherence, contributing to positive shopping experiences and efficient staff training.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
1
1
year of professional experience
Work History
Sales Associate
Foodlion Grocery Store
03.2022 - 12.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained a clean environment
Education
Associate of Science - Health Sciences
Rappahannock Community College
Warsaw, VA05-2026
High School Diploma -
Northumberland High School
Heathsville, VA05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Professional demeanor
- Policy and procedure adherence
- Verbal and written communication
Timeline
Sales Associate
Foodlion Grocery Store
03.2022 - 12.2022
Associate of Science - Health Sciences
Rappahannock Community College
High School Diploma -
Northumberland High School
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