Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Wrotenbery

Pullman,WA

Summary

Motivated customer service professional with an unwavering commitment to providing exceptional customer service. Experienced in efficiently and accurately processing customer transactions, utilizing cash registers and point-of-sale systems. Highly organized and able to multitask and learn new systems and processes quickly. Upholds a strong set of standards in personal and professional life, and maintains a punctual and productive schedule.

Overview

4
4
years of professional experience

Work History

Logistics Associate

Harbor Freight
Pullman, WA
02.2025 - Current
  • Organized cross-docking activities to minimize delays in order fulfillment process.
  • Utilized various software programs such as enterprise resource planning, warehouse management systems, and transportation management systems effectively.
  • Ensured compliance with safety regulations when handling hazardous materials or chemicals.

Barista

Dutch Bros
Hayden, ID
09.2022 - 08.2024
  • Maintained clean work stations to adhere to health and safety guidelines.
  • Prepared beverage and food products in compliance with company recipes and guidelines.
  • Handled refunds and remade incorrect drinks to improve customer experience.
  • Labeled store products and kept track of expiration dates.
  • Cultivated a friendly atmosphere by engaging with regular customers personally.
  • Collaborated with team members during busy hours to maintain fast service speed.

Tanning Consultant

Sheer Luck Tanning
Post Falls, ID
10.2021 - 08.2023
  • Maintained appearance and organization of tanning rooms, lobby area and restrooms.
  • Discussed customer preferences and made recommendations for suitable products and services.

Restaurant Hostess

Westwood Brewing
Rathdrum, ID
11.2021 - 08.2022
  • Greeted guests upon arrival, presented menus and announced name of server.
  • Seated guests, accounting for special requests and available seating.
  • Pre-planned seating arrangements for large groups and reservations.
  • Prepared beverages and expedited orders.

Education

Bachelor of Science - Architectural And Building Sciences

University of Idaho
Moscow, ID
08.2024

High School Diploma -

Lakeland Senior High School
Rathdrum, ID
06.2022

Skills

  • Customer retention
  • Team collaboration
  • Quality control
  • Order management
  • Positive attitude
  • Attention to detail
  • Quick to learn
  • Communication

Timeline

Logistics Associate

Harbor Freight
02.2025 - Current

Barista

Dutch Bros
09.2022 - 08.2024

Restaurant Hostess

Westwood Brewing
11.2021 - 08.2022

Tanning Consultant

Sheer Luck Tanning
10.2021 - 08.2023

Bachelor of Science - Architectural And Building Sciences

University of Idaho

High School Diploma -

Lakeland Senior High School

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