Chelsea Yessner
Lancaster,NY
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Relations Specialist
Willis Towers Watson
10.2020 - Current
- Managed incoming calls and outgoing calls to customers
- Data Entry
- Assist clients in enrolling into Med/Den/Vis benefits
- Assisted with mentoring new employees
- Trouble shoot web portal technical problems
CATERING/ MARKET MANAGER
Frank And Maria's
01.2016 - 10.2020
- Inventory and quality control
- Social media and website management
- Maintained food and equipment inventories as well as store organization
- Scheduled use of facilities and catering services for events
- Scheduled and received deliveries
- Loaded customer orders onto delivery trucks in a timely manner
- Cleaned all work stations, including sweeping, or cleaning, sanitizing and removal of garbage
- Light food prep / deli management
- Processed customer returns and restocked items into the warehouse
- Verified incoming products, part numbers, and quantities against receiving documentation
- Manage a team of 20 employees
Operations Manager
RSVP Formal Wear
02.2015 - 11.2018
- Office Management
- Social media, email and website management
- Event Planning for bridal showcases and wedding expos
- Inventory and quality control
- Merchandise purchasing
- Packing orders
Education
ASSOCIATE IN SCIENCE (A.S.) IN GENERAL EDUCATION / CHEMICAL DEPENDENCY -
Suny Suffolk Community College
Brentwood, NY05.2019
Skills
- Customer Account Management
- Data Entry
- Customer Service and Assistance
- Event planning
- Order Picking and Processing
- Inventory and quality control
- Office management
Certification
CASAC-T
Community Service
Alexis Pilkington Memorial Foundation, West Islip, NY, 06/01/10, Present, - Set up and break down of all events - Inventory management - Respond to email/ phone inquiries - Organize fundraising events
Timeline
Customer Relations Specialist
Willis Towers Watson
10.2020 - Current
CATERING/ MARKET MANAGER
Frank And Maria's
01.2016 - 10.2020
Operations Manager
RSVP Formal Wear
02.2015 - 11.2018
ASSOCIATE IN SCIENCE (A.S.) IN GENERAL EDUCATION / CHEMICAL DEPENDENCY -
Suny Suffolk Community College