Chelsey Milina
Houston,TX
Summary
Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving mg increased sales, improving buying experience, elevating company profile with target market.
Overview
11
11
years of professional experience
Work History
Optician
Tso Galveston
04.2024 - Current
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Assisted patients in selecting eyewear that suits their needs and preferences.
CAREGIVER
Beyond Boundaries
04.2021 - 2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Monitored clients' overall health and well-being and noted significant changes.
ASSISTANT MANAGER
ORANGE LEAF
05.2015 - 12.2019
- Led team in achieving operational excellence, enhancing customer satisfaction through effective service delivery.
- Developed training programs to enhance staff performance and improve service quality across multiple locations.
- Coordinated marketing efforts to increase brand awareness, resulting in heightened customer foot traffic and loyalty.
- Mentored junior staff in best practices for customer service, cultivating a culture of excellence within the team.
Education
High school diploma - undefined
BALL HIGH SCHOOL
Galveston, TX06.2015
Skills
Customer service
Insurance verification and billing
Computer skills
Administrative functions
Computer proficiency
Organizational skills
Verbal communication
Multitasking Abilities
Teamwork and collaboration
Organization and time management
Problem resolution
Timeline
Optician
Tso Galveston
04.2024 - Current
CAREGIVER
Beyond Boundaries
04.2021 - 2024
ASSISTANT MANAGER
ORANGE LEAF
05.2015 - 12.2019
High school diploma - undefined
BALL HIGH SCHOOL