Shae Banks
Las Vegas,NV
Summary
Dynamic Brand Ambassador and Server with a proven track record at New Skin and Cheesecake Factory Inc, specializing in elevating customer experiences and boosting brand loyalty. Expert in customer engagement and relationship building, adept at identifying target audiences and improving sales conversions. Demonstrates exceptional communication skills and in-depth product knowledge to achieve outstanding results. Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
7
7
years of professional experience
Work History
Brand Ambassador
New Skin
05.2023 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Server/Customer Service Cashier
Cheesecake Factory Inc
02.2018 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts -
University of Hawaii - West Oahu
Kapolei, HIHigh School Diploma -
Kaimuki High School
Honolulu, HI06.2013
Skills
- Customer Service
- Effective communicator
- Customer Engagement
- Exceptional communication
- Adaptable Personality
- Relationship builder
- Customer Relationship Building
- Goal-oriented mindset
- In-depth product knowledge
- Performance Improvement
- Target Audience Identification
- Marketing
Timeline
Brand Ambassador
New Skin
05.2023 - Current
Server/Customer Service Cashier
Cheesecake Factory Inc
02.2018 - 06.2024
Associate of Arts -
University of Hawaii - West Oahu
High School Diploma -
Kaimuki High School
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