Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsi Heriges

Nashville,TN

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership at Ross Dress for Less. Proven ability to enhance customer satisfaction through effective problem-solving and accurate cash handling. Recognized for mentoring staff and fostering a collaborative environment to achieve sales targets and operational excellence.

Overview

4
4
years of professional experience

Work History

Cashier Team Lead

Ross Dress for Less
05.2025 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Cashier

Joyland
01.2025 - 06.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Kitchen Cook

Shake Shack
09.2024 - 12.2024
  • Cleaned and sanitized work areas, utensils and equipment.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.

Cashier

Stars And Strikes Family Entertainment Center
03.2023 - 06.2023
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Wendys Fast Food
11.2022 - 02.2023
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

McDonald's
02.2022 - 06.2022
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

Captain D's
07.2021 - 12.2021
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Penn Foster Career School
Scranton, PA
04-2023

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling

Timeline

Cashier Team Lead

Ross Dress for Less
05.2025 - Current

Cashier

Joyland
01.2025 - 06.2025

Kitchen Cook

Shake Shack
09.2024 - 12.2024

Cashier

Stars And Strikes Family Entertainment Center
03.2023 - 06.2023

Cashier

Wendys Fast Food
11.2022 - 02.2023

Cashier

McDonald's
02.2022 - 06.2022

Cashier

Captain D's
07.2021 - 12.2021

Penn Foster Career School

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