Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsie Donahue

Katy,TX

Summary

Dynamic Learning and Development Specialist with proven success at Brazos Valley School Credit Union. Experienced in digital learning design and employee onboarding, fostering organizational growth through innovative curriculum execution and engaging training practices, enhancing performance of staff, while cultivating strong relationships.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Learning and Development Specialist

Brazos Valley School Credit Union
03.2024 - Current

Created and implemented new hire onboarding experience to streamline initial training processes.

Developed and led interactive quarterly training sessions for various staff roles including Branch Managers and Loan Officers.

Evaluated current training practices and introduced solutions that elevated department efficiency.

Updated training guides to ensure detailed, accurate information delivery.

Crafted new guides focused on recent software enhancements for effective implementation.

Facilitated individualized training sessions tailored to specific job functions.

Membership Development Representative

Brazos Valley School Credit Union
08.2023 - 03.2024
  • Secured new partnerships with local businesses, expanding the organization''s network of supporters.
  • Actively sought out opportunities for professional development to stay current with industry trends and emerging technologies that could enhance my presentations.
  • Developed and delivered informative and engaging presentations on financial topics to local schools, organizations, and businesses.

English Teacher

Foster High School
07.2021 - 05.2023
  • Developed innovative lesson plans to engage students.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Prepared comprehensive English curriculum for multiple classes.
  • Designed and implemented assessments to measure student progress.

Registration Coordinator

Memorial Hermann
10.2019 - 12.2020
  • Enhanced registration efficiency by implementing an improved system for patients.
  • Facilitated seamless patient care transitions by maintaining accurate records of all participant details and prioritizing communication.
  • Provided exceptional customer service to patients, responding quickly to inquiries and resolving issues efficiently.

English Teacher

Caldwell High School
07.2017 - 05.2019
  • Implemented project-based learning activities that fostered collaboration and critical thinking.
  • Maintained an organized, clean, and safe classroom environment for students and visitors.
  • Cultivated strong relationships with parents to enhance communication about student progress.
  • Engaged in ongoing professional development to stay informed on educational trends.
  • Boosted student motivation through timely feedback and recognition of achievements.
  • Differentiated instruction to meet diverse learner needs, ensuring equal access to education.

Education

Organizational Communication

Illinois State University
Normal, IL
05.2010

Skills

  • Organizational growth strategies
  • Written communication
  • Digital learning design
  • Employee onboarding programs
  • Engaging instructional practices
  • Curriculum execution

Certification

Credit Union Cetified Facilitator

Timeline

Learning and Development Specialist

Brazos Valley School Credit Union
03.2024 - Current

Membership Development Representative

Brazos Valley School Credit Union
08.2023 - 03.2024

English Teacher

Foster High School
07.2021 - 05.2023

Registration Coordinator

Memorial Hermann
10.2019 - 12.2020

English Teacher

Caldwell High School
07.2017 - 05.2019

Organizational Communication

Illinois State University
Chelsie Donahue