Summary
Overview
Work History
Education
Skills
Timeline
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Chelsie Gurley

Orange Park,FL

Summary

I am enthusiastic and motivated to work with the Dunkin team efficiently. With my past experiences, I am gifted at reviewing team tasks to assure quality. I plan on being an engaging and personable coach and successful employee trainer at maximizing team productivity. As well as, recognize consistent hard work hard work, attention to detail and goal achievement.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist/Assistant Manager

Scenthound
08.2023 - 05.2024
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Patient Coordinator/Retail Sales Consultant

Stanton Optical
08.2021 - 08.2022
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Increased sales revenue by developing and implementing effective sales strategies.

Caregiver

Rescare Homecare
04.2020 - 06.2023
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Education

High School Diploma -

Ridgeview High School
Orange Park, FL
06.2016

Skills

  • Resource Management/ Leadership
  • Verbal and Written Communication
  • Consistent Follow-Through and Problem
    Solving
  • Goal-Oriented/ Committed to Achieving Targets
  • Excellent Time Management and Organized
  • Articulate, Friendly Efficient, and Reliable
  • Team Player/ Building Effective Teams
  • Active Listening and Empathy
  • Proficiency in Numerical Analysis, and Data Interpretation

Timeline

Front Desk Receptionist/Assistant Manager

Scenthound
08.2023 - 05.2024

Patient Coordinator/Retail Sales Consultant

Stanton Optical
08.2021 - 08.2022

Caregiver

Rescare Homecare
04.2020 - 06.2023

High School Diploma -

Ridgeview High School

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Chelsie Gurley