Chentelle Byars
Rex,GA.
Summary
Meticulous Professional with distinguished history of working hard for best-in-class service and maintaining professionalism in difficult situations. Dedicated to solutions-oriented problem-solving. Kind and personable with great attention to detail. Reliable and ambitious self-starter seeking a role with a growing organization.
Overview
20
20
years of professional experience
Work History
Administrative Support
Georgia Department Of Public Health
Jonesboro, GA
03.2021 - 02.2023
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed filing system entered data and completed other clerical tasks.
- Successfully completed special projects to exceed goals of both department and overall organization.
- Answered and managed over 30 incoming calls while recording accurate information into data program.
Clerk
Geo Secure Services
Lovejoy, GA
03.2019 - 03.2021
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Prepared meeting rooms and materials and recorded important information.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Carried out day-to-day duties accurately and efficiently
- Compiled data and reviewed information for accuracy prior to input
- Sorted documents and maintained organized filing process
- Obtained scanned records and uploaded into database
- Sent completed entries for evaluation and final approval
General Office Administrator/Data Entry Specialist
Randstad
Atlanta, GA
05.2017 - 03.2019
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Interacted with customers by phone, email or in-person to provide information.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Financial processing, registration, recordkeeping and other administrative functions.
- Delivered clerical support by handling range of routine and special requirements.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Scanned documents and saved in database to keep records of essential organizational information.
- Coded and processed applications into required electronic formats.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Admissions Coordinator/Data Entry Processor
Universal Health Services Inc
Atlanta, GA
02.2003 - 03.2017
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Scanned documents and saved in database to keep records of essential organizational information.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Maintained files, records and chronologies of entry activities.
- Kept institution financially sound by tracking expenses and maintaining detailed records.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Completed preliminary paperwork for incoming and outgoing patients.
- Double checked accuracy of hard copy paperwork and rectified any issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Processed payments and applied to customer balances.
- Negotiated to collect balance in full.
- Recorded all information regarding financial status of customers.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Accepted and processed account payments.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
- Prepared bank deposits by compiling data, verifying and balancing receipts and sending payment to banks.
- Managed telephone switchboard of 100 plus personnel and routed internal and external calls to provide quick connection.
- Documented messages and forwarded to correct individual.
Education
High School Diploma -
W.A. Bass High School
Atlanta, GASkills
- Data Entry
- Ms Excel
- MS Word
- Customer and Client Relations
- Document and File Management
- Proficient Typing 40-50 WPM
- Following Up
- HIPAA Guidelines
- Multi-Line Telephone Systems
- Sorting and Labeling
- Microsoft Office
- Confidentiality and Data Protection
- Verbal And Written Communication
- Office Equipment Operation
- Word Processing
- Cash Deposit Preparation
- Back Office Operations
- Data Entry Documentation
- 10-Key Proficiency
- Phone Call Answering
- AS/400
- Filing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Support
Georgia Department Of Public Health
03.2021 - 02.2023
Clerk
Geo Secure Services
03.2019 - 03.2021
General Office Administrator/Data Entry Specialist
Randstad
05.2017 - 03.2019
Admissions Coordinator/Data Entry Processor
Universal Health Services Inc
02.2003 - 03.2017
High School Diploma -
W.A. Bass High School
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