Cher Bailey
Waukesha,WI
Summary
Self- directed resourceful, and creative professional with a genuine interest in clerical/ customer service. Active team member effectively communicating and collaborating with all levels of staff to ensure strategic thinker with strong attention to detail. Astute customer service and conflict resolutions skills.
Overview
11
11
years of professional experience
Work History
Patient Service Representative
Advocate Aurora Medical Center
Summit, WI
11.2023 - Current
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
Teacher
Kids Kingdom LLC
Waukesha, WI
06.2019 - Current
- Provided individualized instruction to meet the needs of all students.
- Kept a daily log of observations, meals, and any medications given to each individual child throughout the day.
- Customer service, answering phone calls, writing down messages, enrollment information, communication skills in letting parents know how their child(ren) are doing, and what is needed for supplies when running low.
- Kept area clean, organized, and stocked, as well as sanitized surfaces and toys each time frame.
Children's Health Assistant
Milwaukee Public Schools, MPS
Milwaukee, WI
10.2013 - 03.2023
- Assist teachers and therapists when necessary for IEP-related activities. Accompany and assist students with disabilities in everyday living skills.
- Aide teachers in one one different classrooms work and curriculums. Feeding, clothing, changing and cleaning up after spills and accidents.
- Supervised field trips into the community
Environmental Service
Advocate Aurora Medical Center
Summit, WI
08.2017 - 12.2020
- Dispatch calls made in or in the EPIC system to clean a discharged/occupied room.
- Cleaning, included but not limited, widows, sanitizing the room plus bathroom. cleaning throughout the hospital.
- Replacing sharps containers with empty ones from patients room.
- Keeping up with the standard/infection control protocols.
Education
Dental Hygiene
MIlwaukee Area Technical College
Milwaukee (No Degree)06-2003
High School Diploma -
North Division High
Milwaukee06-2002
Skills
Effective communicating skills enabled me to related to individuals all levels Talented in working with clients and employees to achieve the desired results through planning and organization, some computer skills, still working on mastering all of them Adept at prioritizing and multitasking utilizing creative problem-solving techniques to eliminated issues or improve concerns
Timeline
Patient Service Representative
Advocate Aurora Medical Center
11.2023 - Current
Teacher
Kids Kingdom LLC
06.2019 - Current
Environmental Service
Advocate Aurora Medical Center
08.2017 - 12.2020
Children's Health Assistant
Milwaukee Public Schools, MPS
10.2013 - 03.2023
Dental Hygiene
MIlwaukee Area Technical College
High School Diploma -
North Division High
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