Cheri-Ann Trotter
5610 112th St E #G,WA
Summary
Proven Sales Associate at Verizon with a track record of enhancing customer satisfaction and loyalty. Excelled in customer service and cash handling, consistently meeting sales goals through effective teamwork and problem-solving. Demonstrated work ethic and integrity, boosting customer retention and satisfaction significantly.
Overview
8
8
years of professional experience
Work History
Sales Associate
Verizon
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Greeted customers and helped with product questions, selections, and purchases.
Cashier & Food Runner
Shakers Pizza Parlor
08.2016 - 08.2017
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
- Established rapport with customers by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Education
High School Diploma -
Waipahu High School
Waipahu, HI05-2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Order taking
Timeline
Sales Associate
Verizon
08.2022 - Current
Cashier & Food Runner
Shakers Pizza Parlor
08.2016 - 08.2017
High School Diploma -
Waipahu High School
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