Cheri Beck
Farmers Insurance Company
Mounds,OK
18
years of professional experience
Business-focused professional with a background in healthcare and legal administration. Skilled in managing complex workflows, maintaining accurate records, and meeting deadlines with strong organization and attention to detail. Recognized for reliable support, clear communication, and high standards of compliance.
Work History
Patient Access Representative
7 Years 7 Months- Registered patients accurately, verifying demographics, insurance, and referral information.
- Coordinated admissions and transfers while maintaining timely patient flow.
- Interpreted coverage details and resolved eligibility issues with payers.
- Updated electronic health records with complete, compliance access data.
- Communicated clearly with patients, families, and clinical teams regarding registration needs.
- Mentored new staff on registration procedures, system use, and service standards.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Achieved high levels of accuracy in patient data entry, minimizing errors and enhancing record reliability.
Paralegal
17 Years 6 Months- Drafted subpoenas, discovery requests, and routine legal documents with strong attention to accuracy.
- Managed litigation files, organizing pleadings, discovery, and correspondence for timely case progression.
- Coordinated calendars, deadlines, and court filings to support efficient attorney workflow.
- Reviewed claim documents and policy records to gather facts for defense preparation.
- Communicated with outside counsel, courts, and vendors to resolve case-related requests.
- Tracked case status, updated legal databases, and maintained organized records for reporting.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
Education
Associate of Science - Paralegal Studies
Skills
Patient registration
Insurance verification
HIPAA compliance
Electronic health records
Patient check-in
Multitasking
Professional communication
Multitasking and organization
Customer service
Phone and email etiquette
Timeline
Patient Access Representative
Saint Francis Hospital South
03.2019 - CurrentRead More
Paralegal
Farmers Insurance Company
04.2009 - CurrentRead More
Tulsa Community College
Associate of Science from Paralegal Studies
Read More