Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Multi-talented Shift Manager offering 7 years of experience and strong track record leading teams through daily operations. Personable and energetic with skill in employee scheduling and inventory management.
Hi, I’m
Cheri Johnson
Richmond,KY
Summary
Overview
3
years of professional experience
Work History
Fourteen Foods, Dairy QueenNicholasville, KY
Shift Manager
05.2022 - Current
Job overview
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
Dominion Senior LivingRichmond, KY
Direct Support Professional Caregiver
04.2017 - 01.2019
Job overview
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Natheniel House IncRichmond, KY
Direct Support Professional Caregiver
09.2015 - 10.2016
Job overview
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Education
Madison Central High SchoolRichmond, KY
High School Diploma
05.2013
University Overview
Skills
- Managing Cash Register
- Issue and Conflict Resolution
- Health and Safety Regulations
- Technical Proficiency
- Customer Service
- Scheduling and Coordinating
Timeline
Shift Manager
Fourteen Foods, Dairy Queen
05.2022 - Current
Direct Support Professional Caregiver
Dominion Senior Living
04.2017 - 01.2019
Direct Support Professional Caregiver
Natheniel House Inc
09.2015 - 10.2016
Madison Central High School
High School Diploma
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