Cherise Day
Aptus Court Reporting
Fate,TX
1
Certification
14
years of professional experience
Detail-oriented with a strong focus on customer service, decision-making, and time management. Able to create a positive environment with encouragement and reinforcement while maintaining positive relationships with employees and parents.
Work History
Billing Specialist
5 Years 6 Months- Create and distribute accurate invoices for court reporting, videography, and trial support services
- Coordinated with attorneys and clients to verify billing details and address discrepancies.
- Processed billing inquiries, ensuring accuracy and timely resolution for clients.
- Trained junior staff on billing processes, enhancing team performance and knowledge retention.
Event Coordinator
3 Years 5 Months- Developed event timelines and managed vendor relationships to optimize resource allocation.
- Coordinated logistics for community events, ensuring seamless execution and participant satisfaction.
- Implemented feedback mechanisms to enhance attendee experience and improve future events.
- Supervised event staff, providing training and guidance to ensure operational efficiency.
Server
4 Years 6 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while maintaining high guest satisfaction.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu knowledge and service standards.
Childwatch Attendant
11 Months- Developed and implemented age-appropriate activities to promote physical and social development.
- Supervised children in a safe, engaging environment while ensuring adherence to safety protocols.
- Communicated effectively with parents regarding child behavior and program updates, fostering trust and transparency.
- Trained new staff on childcare best practices and operational procedures to enhance team performance.
Associate
1 Year 10 Months- Food Preparation: Build fast, accurate, and consistent sandwiches following exact recipes and portion sizes.
- Keep the lobby, prep line, drink stations, windows, and restrooms clean and sanitized.
- Learn and master the menu layout to pass required internal sandwich and menu tests.
- Restock workstations, prep fresh ingredients, and assist teammates during high-volume rush periods.
Education
Bachelor of Arts - Communication
Skills
Customer service
Decision-making
Time management
Reliability and punctuality
Emotional intelligence
Patience and empathy
CPR training
Certification
- First Aid/CPR Certified
Timeline
Billing Specialist
Aptus Court Reporting
02.2021 - CurrentRead More
Event Coordinator
Lincoln Military Housing
09.2017 - 02.2021Read More
Childwatch Attendant
24 Hour Fitness
10.2013 - 09.2014Read More
Server
Outback Steakhouse
03.2013 - 09.2017Read More
Associate
Jimmy Johns
10.2012 - 08.2014Read More
University of Colorado, Colorado Springs
Bachelor of Arts from Communication
Read More