Cherise Yarus
Chicago,IL
Summary
Dynamic and reliable sales associate with a proven track record at Hudson News, excelling in cash management and exceptional customer service. Adept at problem-solving and multi-tasking, I enhanced customer satisfaction through effective communication and training new staff, ensuring a welcoming environment and seamless operations.
Overview
5
5
years of professional experience
Work History
Sales Associate
Hudson News
02.2024 - 07.2026
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Opening and closing stores.
Host
Lettuce Entertain You
10.2022 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Input orders accurately into POS terminal, split bills and accepted payments.
Customer Service Advocate
AM Health Testing
02.2021 - 10.2022
- Oversaw clinic facility operations at start and end of each day.
- Maintained accurate records by documenting COVID-19 screenings, results, and subsequent actions in electronic medical record database.
- Assisted in training new team members on proper COVID-19 screening techniques, contributing to consistent high-quality service delivery.
- Educated customers about billing, payment processing and support policies and procedures.
- Monitored inventory levels of medical supplies, ensuring timely replenishment for uninterrupted care delivery.
Education
20 Hr Unarmed Security Training Certificate -
Security Training Center
Chicago, IL04-2024
Diploma - Medical Assisting
Illinois School of Health Careers
Chicago, ILSkills
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Point of sale operation
- Cash management
Timeline
Sales Associate
Hudson News
02.2024 - 07.2026
Host
Lettuce Entertain You
10.2022 - 12.2023
Customer Service Advocate
AM Health Testing
02.2021 - 10.2022
20 Hr Unarmed Security Training Certificate -
Security Training Center
Diploma - Medical Assisting
Illinois School of Health Careers