Cherish Deal
Myrtle Beach,SC
Summary
Self-Motivated and experience working in fast paced environments. Enthusiastic attitude and commitment to serving as a hardworking team member. Great customer service and strong attention to detail.
Overview
37
37
years of professional experience
Work History
Shift Lead
Honey Baked Ham and Cafe
11.2021 - 12.2025
- Trained and mentored team members on customer service best practices and operational procedures.
- Monitored food safety protocols, maintaining compliance with health regulations during shifts.
- Completed store opening and closing procedures and balanced tills and made bank deposits.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
- Completed cash and credit card transactions accurately using POS software.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Float Teller
BB&T
02.1996 - 01.1999
- Processed customer transactions efficiently while ensuring compliance with banking regulations.
- Maintained secure cash handling procedures, ensuring proper vault and drawer balancing.
- Assisted branch in meeting sales goals through cross-selling bank products and services.
- Demonstrated strong attention to detail when processing checks, deposits, withdrawals, and loan payments.
- Strengthened relationships with customers through active listening and effective communication skills.
- Enhanced customer experience by accurately processing transactions and addressing inquiries.
- Processed customer transactions promptly, minimizing wait times.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Lead Bank Teller
Central Carolina Bank (CCB)
03.1989 - 02.1996
- Assisted customers with inquiries, providing information on account services and banking products.
- Processed customer transactions efficiently using banking software to ensure accuracy and compliance.
- Maintained cash drawer accuracy through diligent tracking and regular reconciliation processes.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Education
High School Diploma -
Millbrook High School
Raleigh, NCSkills
- Customer service
- Cash handling
- Attention to detail
- Time management
- Multitasking Abilities
- Organizational skills
Languages
English
Timeline
Shift Lead
Honey Baked Ham and Cafe
11.2021 - 12.2025
Float Teller
BB&T
02.1996 - 01.1999
Lead Bank Teller
Central Carolina Bank (CCB)
03.1989 - 02.1996
High School Diploma -
Millbrook High School