Cherish McArthur
Moss Point,MS
Summary
Proven Sales Associate with a track record of enhancing customer loyalty at Highway 90 Pawn & Gun, adept in customer service and teamwork. Excelled in problem-solving and multi-tasking, significantly improving store performance. Demonstrates strong listening skills and the ability to maintain composure in high-stress situations, fostering positive customer relationships.
Overview
9
9
years of professional experience
Work History
Sales Associate
Highway 90 Pawn & Gun
05.2015 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Corey’s Pawn & Gun
05.2014 - 02.2015
Hostess
Ruby Tuesday Restaurant
05.2009 - 11.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Dads Super Pawn Pascagoula
09.2013 - 05.2014
Restaurant Waiter
Ruby Tuesday Restaurant
08.2012 - 06.2013
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Cashier
Wendys Restaurant
09.2012 - 02.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Animal Caretaker
Jackson County Animal Shelter
09.2011 - 05.2012
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Waitress
Waffel House
08.2010 - 09.2011
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma - Required
East Central High School
Hurley MS05.2010
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Multi-tasking strength
Timeline
Sales Associate
Highway 90 Pawn & Gun
05.2015 - 02.2018
Sales Associate
Corey’s Pawn & Gun
05.2014 - 02.2015
Sales Associate
Dads Super Pawn Pascagoula
09.2013 - 05.2014
Cashier
Wendys Restaurant
09.2012 - 02.2013
Restaurant Waiter
Ruby Tuesday Restaurant
08.2012 - 06.2013
Animal Caretaker
Jackson County Animal Shelter
09.2011 - 05.2012
Waitress
Waffel House
08.2010 - 09.2011
Hostess
Ruby Tuesday Restaurant
05.2009 - 11.2010
High School Diploma - Required
East Central High School
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