Cherish Morgan
Cookeville,TN
Summary
Legal professional with strong focus on administrative and clerical support in fast-paced environments. Skilled in managing legal documents, coordinating schedules, and maintaining confidentiality. Team-oriented, adaptable, and driven by results. Known for reliability and effective communication, ensuring smooth operations and client satisfaction.
Overview
20
20
years of professional experience
Work History
Delivery Driver
Papa John's Pizza
08.2021 - 10.2025
- Delivered orders to customers in a timely manner.
- Assisted in preparing orders and insuring orders were correct.
- Collected payments from customers in and outside of store.
- Provided excellence customer service via phone and in person while taking orders or resolving issues.
Production Worker
Atmus Filtration Technologies
01.2024 - 08.2025
- Operated machinery to assemble filtration products to ensure compliance with safety standards.
- Conducted setup and changeover of production lines as needed.
- Performed quality checks on finished products to ensure adherence to company standards before shipping out.
- Documented daily production and reported to supervisor.
Domestic Violence Advocate
Genesis House Inc.
04.2022 - 06.2023
- Provided case management with shelter residents regularly to empower and assist in becoming self-sufficient with employment, housing, and any other need.
- Answered 24 hour crisis line with ability to exhibit empathy, quick solutions, and emotional support.
- Developed and facilitated weekly support group.
- Collaborated with community resources to provide client with excellent care with appropriate referrals and recommendations.
- Advocated for clients during court process.
- Trained and mentored new advocates.
Front Desk Agent
Comfort Inn & Suites
10.2017 - 09.2020
- Managed guest check-in and check-out processes, ensuring a seamless experience.
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly.
- Maintained accurate room inventory and reservation systems using property management software.
Store Manager
New Hope Domestic Violence Thrift Store
02.2015 - 08.2017
- Oversaw daily store operations, ensuring efficient workflow, and excellent customer service.
- Managed store budgets, tracking expenses, and making daily deposits.
- Established strong relationships with local community members and organizations to educate on abuse.
- Collected. organized, and priced all donations from donors.
- Supervised and documented community service program for court ordered individuals.
Administrative Legal Assistant
McDowell County Department of Social Services
12.2009 - 09.2011
- Provided administrative support for agency attorney and child protective unit.
- Completed monthly data entry for agency payroll and foster care unit.
- Assisted in the preparation of trial binders by organizing exhibits, witness lists, and other relevant materials.
- Managed attorney's calendars, scheduling appointments, court dates, and meeting with team and client via phone and email.
Domestic Violence Advocate
Family Services of McDowell County
08.2005 - 11.2009
- Completed protective order paperwork and initiated filing process.
- Provided court advocacy to clients during court process.
- Conducted intake process for shelter and continued case management while residing in shelter.
- Collaborated with community for appropriate needs, referrals, and services to meet clients needs.
- Answered 24 hour crisis line with ability to exhibit empathy, quick solutions, and emotional support.
Education
Some College - Early Childhood Education
McDowell Technical Community College
Marion, NCHigh School Diploma -
McDowell High School
Marion, NC06-2001
Skills
- Customer service
- Documentation skills
- Multitasking
- Relationship building
- Case management
- Empathy development
- Adaptability and flexibility
- Organizational skills
- Problem-solving abilities
- Effective communication
Timeline
Production Worker
Atmus Filtration Technologies
01.2024 - 08.2025
Domestic Violence Advocate
Genesis House Inc.
04.2022 - 06.2023
Delivery Driver
Papa John's Pizza
08.2021 - 10.2025
Front Desk Agent
Comfort Inn & Suites
10.2017 - 09.2020
Store Manager
New Hope Domestic Violence Thrift Store
02.2015 - 08.2017
Administrative Legal Assistant
McDowell County Department of Social Services
12.2009 - 09.2011
Domestic Violence Advocate
Family Services of McDowell County
08.2005 - 11.2009
Some College - Early Childhood Education
McDowell Technical Community College
High School Diploma -
McDowell High School