Cherry Kyaw

• Managed daily classroom activities and operations, ensuring a safe, organized, and positive environment.
• Engaged directly with children by reading to them, leading playtime activities, and safely managing outdoor park outings.
• Coordinated daily schedules for children, including setting up and providing lunch and snack times.
• Greeted parents during drop-off and pick-up, offering friendly and clear updates on their child's day.

• Managed logistics for the patient, including scheduling, coordinating, and providing transportation to external medical appointments.
• Provided dedicated, hands-on personal care, meal preparation, laundry, and daily mobility support.
• Maintained accurate daily tracking logs regarding medication, care goals, and routine compliance.
• Coordinated directly with program representatives and coordinators to ensure administrative program compliance.

• Managed the daily patient schedule, coordinating 130+ weekly appointments and minimizing gaps.
• Handled incoming inquiries, followed up with prospective patients, and booked appointments with deposits.
• Onboarded and trained new office staff members on clinic databases, patient communication standards, and daily front-desk workflows.
• Managed practice inventory control, tracking medical/cosmetic supplies and coordinating reorders.
• Processed $300K+ in monthly patient payments, billing invoices, and treatment claims while organizing medical charts.

Office Assistant Manager Role : Promoted to co-manage front-desk operations and optimize scheduling for a busy practice seeing 150+ patients weekly. Onboarded and trained new staff members on office workflows and system protocols. Oversaw clinic inventory supply management and billing updates.

Medical Assistant Role : Provided direct patient support, updated electronic health records (EHR), prepared treatment rooms, and assisted clinical staff during family visits.

Receptionist Role: Acted as the primary point of contact for patient intake, answered high-volume phone lines, processed copays, and built long-term relationships with families.