Cheryl Adams
Customer support
Oregon City,OR
Summary
I can train for position. Offering excellent communication and good judgment.
Overview
5
5
years of professional experience
Work History
Claims Adjuster
Talent Tree StaffingWarehouse
Mesa, AZ
08.2005 - 07.2008
- Answered customer questions regarding deductibles.
- Examined claims forms and other records to determine insurance coverage.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Maintained claims data in various systems.
- Verified accuracy of data entry records to maintain accuracy of records database.
Claims Processor
UnitedHealthcare
Phoenix, AZ
02.2003 - 07.2005
- Evaluated accuracy and quality of data entered into agency management system.
- Followed up with customers on unresolved issues.
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Established positive and trusting relationships with injured clients, administering efficient customer service and processing claims quickly.
- Followed up with customers on unresolved issues
- Evaluated accuracy and quality of data entered into agency management system
Education
General Studies
Torrance High School
Torrance, CA03.1979
Skills
- Data Entry and Maintenance
- Call Documentation
- Understanding Customer Needs
- Responding to Difficult Customers
- Courteous with Strong Service Mindset
Disability
I was disabled by SSD in 2008 due to carpal tunnel in both hands with rheumatoid arthritis. However due to inflation, I need to work part time because I like to eat. Lol
Additional Information
I am honest and reliable. Looking for any entry level position. I have a brain.
Timeline
Claims Adjuster
Talent Tree StaffingWarehouse
08.2005 - 07.2008
Claims Processor
UnitedHealthcare
02.2003 - 07.2005
General Studies
Torrance High School