Cheryl Darnell
Summary
Income maintenance professional prepared to leverage extensive casework experience in assessing client needs and determining eligibility for benefits. Proven ability to collaborate effectively within teams and adapt to changing policies and procedures. Known for strong client service skills and attention to detail, ensuring accurate and timely support.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Income Maintenance Caseworker-Supervisor
Erie County Assistance Office
10.1999 - 05.2023
- Analyzed public assistance applications and determined eligibility for benefits
- Participated in and successfully completed on-the-job training
- Interviewed persons applying for public assistance programs
- Supervised a specialized unit at the Erie Co. Asst. office
Substitute Teacher
Millcreek School District/Girard School District
01.1993 - 10.1999
- Encouraged and engaged in the daily classroom schedule to keep the students on task
- Provided classroom instruction as outlined in the teacher's lesson plans
- Implemented the lesson plans assigned by classroom teacher to educate students about the key concepts
- Communicated with other educators and parents as required
Education
Bachelor of Science - Education
Gannon University
Erie, PA12-1992
Skills
- Customer service
- Customer service experience
- HIPAA compliance
- Verbal and written communication
Certification
Instructional I teacher certification
Timeline
Income Maintenance Caseworker-Supervisor
Erie County Assistance Office
10.1999 - 05.2023
Substitute Teacher
Millcreek School District/Girard School District
01.1993 - 10.1999
Bachelor of Science - Education
Gannon University
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