Cheryl Farris
Columbia,TN
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating a memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Organized and a dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
26
26
years of professional experience
1
1
Certification
Work History
To-Go Specialist/Server/Bartender Trainer
Darden Restaurants, Olive Garden
Spring Hill, TN, TN
02.2020 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Provided detailed information about menu items and recommended suitable alternatives for customers with food allergies.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Greeted customers in a friendly manner and took orders for to-go items.
Office Manager
Western Tool & Safety Supply
Columbia, TN
04.1998 - 01.2024
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Processed payrolls on regular basis for 10-25 employees.
Education
GED -
Olympic College
Bremerton, WA 08.1994
Skills
- Regulatory Compliance
- Training and Development
- Organizational Skills
- Quick Learner
- Multitasking
- Adaptability and Flexibility
- Reliability
Certification
- Certified Trainer with Darden.
Timeline
To-Go Specialist/Server/Bartender Trainer
Darden Restaurants, Olive Garden
02.2020 - Current
Office Manager
Western Tool & Safety Supply
04.1998 - 01.2024
GED -
Olympic College
Similar Profiles
Dayana DavalosDayana Davalos
Server at Darden Restaurants, Olive GardenServer at Darden Restaurants, Olive Garden
Shannon BertkeShannon Bertke
Line Cook at Darden Restaurants, Olive GardenLine Cook at Darden Restaurants, Olive Garden
Rasmey OukRasmey Ouk
Assistant Manager - Service Professional at Darden Restaurants, Olive GardenAssistant Manager - Service Professional at Darden Restaurants, Olive Garden
Alina LiraAlina Lira
Host at Darden Restaurants, Olive GardenHost at Darden Restaurants, Olive Garden
Daniel JamesDaniel James
Cocktail Server at 1799 Kitchen and Bar RoomCocktail Server at 1799 Kitchen and Bar Room