Cheryl Franks
Wooster,OH
Summary
Proven track record in enhancing operational efficiency at Schaeffler Group USA, leveraging exceptional time management and customer service skills. Expert in fostering vendor relationships and streamlining procurement processes, achieving significant cost reductions. Demonstrates strong problem-solving abilities and administrative acumen, contributing to improved workplace productivity and client satisfaction.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
Danbury Assisted Living
Wooster, OH
04.2023 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a team environment
- Managed petty cash
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Maintenance Coordinator
Schaeffler Group USA
Wooster, OH
11.2016 - 12.2021
- Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
- Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
- Leveraged strong organizational skills to manage competing priorities under tight deadlines, ensuring the timely completion of all tasks.
- Coordinated with vendors for timely procurement of maintenance supplies, ensuring operations were never halted due to lack of materials.
- Created and maintained daily and weekly reports for upper management.
Administrative Assistant
Schaeffler Group USA
Wooster, OH
10.2013 - 11.2016
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed.
Buyer
Central Farm and Garden
Wooster, OH
03.2011 - 10.2013
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Managed and maintained purchase orders and invoices.
Education
Diploma - Business
Triway High School
Wooster, OHSkills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Verbal and written communication
- Scheduling
- Administrative Skills
- Filing
Timeline
Front Desk Receptionist
Danbury Assisted Living
04.2023 - 09.2023
Maintenance Coordinator
Schaeffler Group USA
11.2016 - 12.2021
Administrative Assistant
Schaeffler Group USA
10.2013 - 11.2016
Buyer
Central Farm and Garden
03.2011 - 10.2013
Diploma - Business
Triway High School