Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cheryl Haake

Edmond,OK

Summary

Highly organized, customer service focused, professional, of high integrity and strong work ethic. An active listener with strong communication and excellent relationship building skills. Utilizes exceptional multitasking skills to handle complex situations and workflow. Seeking a valued, service oriented, or administrative, position within a private business or company with a passion for service and growth.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Keller Williams Realty
09.2013 - Current
  • Negotiated real estate contracts to navigate transactions between buyers and sellers
  • Executed and managed contracts and documents for property closings
  • Coordinated all escrow processes and workflow to meet strict timelines
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports
  • Utilized strong analytical and market valuation skills to establish competitive market price
  • Advised clients on optimum buying and selling choices for maximum returns
  • Presented offers and conflict solutions to buyers and sellers.

Benefit Lead Organizer

Empower Flower Cancer Benefit
01.2014 - 05.2014
  • Lead benefit organizer and creator of cancer benefit to raise funds for cancer patient while also full-time caring for patient
  • Assembled benefit team, assigned tasks, followed up on progress, overcame obstacles, completed all self-assigned tasks, to meet event deadline
  • Spearheaded community outreach initiatives, fostering strong relationships with local organizations.
  • Solicited support from suppliers and vendors to secure necessary products, food beverage, music, facilities, marketing, auction items, equipment, and licenses
  • Event raised over $35,000 after expenses and was attended by over 1,000 people.


Customer Service Representative

J. C. Penney
10.1985 - 02.1993
  • Responsible for answering all incoming customer calls and inquiries regarding service and delivery
  • Maintained close communication with all retail store locations concerning delivery, customer inquiries, and service issues
  • Routed all furniture deliveries for distribution center covering a tri-state area
  • Managed all delivery manifests and paperwork for furniture distribution center
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Regionally recognized as top customer service representative.

Education

High school diploma -

La Salle-Peru Twp High School
LaSalle, IL
05.1982

Skills

  • Presentation Skills
  • Contracts
  • Customer service
  • Event Planning
  • Organizational skills
  • Computer literacy
  • Real estate administrative experience
  • Customer retention
  • Customer support
  • Data entry
  • Client Needs Assessment
  • Calendar management

Certification

Real Estate License, 08/01/13, 09/01/26, Active

Timeline

Benefit Lead Organizer

Empower Flower Cancer Benefit
01.2014 - 05.2014

Real Estate Agent

Keller Williams Realty
09.2013 - Current

Customer Service Representative

J. C. Penney
10.1985 - 02.1993

High school diploma -

La Salle-Peru Twp High School
Cheryl Haake