Cheryl James
Summerville,SC
Summary
Greeted all incoming customers, delivered fast friendly customer service, suggestive sales, prepared catering orders, food prep, inventory, total sales, took payments. Trained new employees.
Overview
28
28
years of professional experience
Work History
Customer Service Representative
Honey Baked Ham
11.2012 - 01.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Salesperson, Cook, and Trainer
Waffle House Restaurant
07.1994 - 12.2013
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Associate of Applied Science - Horticulture, Arboriculture, Pesticide Applicator
Trident Technical College
Charleston, SC05.2016
Timeline
Customer Service Representative
Honey Baked Ham
11.2012 - 01.2022
Salesperson, Cook, and Trainer
Waffle House Restaurant
07.1994 - 12.2013
Associate of Applied Science - Horticulture, Arboriculture, Pesticide Applicator
Trident Technical College
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