Cheryl Jones
443 Albert Rd.
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. I am a very driven person, who is highly motivated, who is also welcoming and friendly, who has a desire to help those in need.
Overview
7
7
years of professional experience
Work History
Server
Brickhouse Restaurant & Catering
07.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Dos Leones
04.2024 - 07.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Ensured that our guest and a wonderful, and rememberable experience.
Server
BJ's Restaurant & Brewhouse
02.2018 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Overall responsibility to ensure guest had a rememberable and pleasant experience while dining with us.
Education
No Degree - LVN
North Central Texas College
Graham, TXHigh School Diploma -
Haltom High School
5501 Haltom City, TX 7611705-2001
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
Timeline
Server
Brickhouse Restaurant & Catering
07.2024 - Current
Server
Dos Leones
04.2024 - 07.2024
Server
BJ's Restaurant & Brewhouse
02.2018 - 07.2021
No Degree - LVN
North Central Texas College
High School Diploma -
Haltom High School
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