Cheryl Maiden
Birmingham,AL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
37
37
years of professional experience
Work History
Cashier
Publix Supermarket
Oxford, AL
03.2022 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash and credit payments with accuracy and attention to detail.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of the checkout area consistently.
- Restocked shelves and ensured product availability on the sales floor.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Administrative Clerk
Jefferson County Sheriff Department
Birmingham , AL
01.2019 - 01.2022
- Managed incoming communications and directed inquiries to appropriate departments.
- Organized and maintained filing systems for efficient document retrieval.
- Conducted data entry tasks using office software for accurate record-keeping.
- Delivered exceptional customer service through direct communication with clients and team members.
- Maintained accurate records of financial transactions using accounting software programs.
Senior Support Staff
AIG Insurance
Birmingham , AL
05.1988 - 05.2018
- Provided exceptional customer support for insurance inquiries and policy details.
- Assisted clients with claims processing and documentation requirements.
- Educated customers on policy options and coverage benefits effectively.
- Managed high-volume phone calls while maintaining detailed records of interactions.
- Resolved customer complaints through active listening and problem-solving techniques.
- Developed strong relationships with clients by providing exceptional customer service.
Education
Bachelor of Science - Business Administration
Southern Institute of Technology
Birmingham 04-1987
Skills
- Cash handling
- Point-of-sale operation
- Customer assistance
- Data entry accuracy
- Document management
- Retail sales techniques
- Team collaboration
- Dependability and reliability
Timeline
Cashier
Publix Supermarket
03.2022 - 03.2025
Administrative Clerk
Jefferson County Sheriff Department
01.2019 - 01.2022
Senior Support Staff
AIG Insurance
05.1988 - 05.2018
Bachelor of Science - Business Administration
Southern Institute of Technology