Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cheryl Minear

Glendale,AZ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgement to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Authorized to work in the US for any employer

Overview

8
8
years of professional experience
1
1
Certification

Work History

Center Manager

Hopebridge, LLC
Glendale, AZ
07.2020 - Current
  • Supervised daily activities and performance of up to 60 regular employees.
  • Kept ABA facility clean, safe and well-organized to maximize productivity and provide professional impression to all patrons.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Establishing/ implementing goals, objectives, policies, procedures, and systems for the clinic
  • Prepared staff work schedules and assigned team members to specific duties.
  • Oversaw operations at high-volume ABA Therapy clinic .
  • Fostering the goals of team building with clinic staff
  • Empowering staff to achieve their best professionally and guides them through creative problem solving
  • Routinely interacts with customers to maintain awareness of needs and satisfaction of service provided
  • Assisting Clinical Director with the development activities associated with building a successful pediatrics outpatient clinic.

Assistant Center Manager

Hopebridge Autism Therapy Center
Glendale, AZ
03.2020 - 08.2020
  • First point of contact for the center when Center Manager is away and will provide administrative support across the assigned center
  • This position will handle the flow of people through the business and ensure that all administration tasks are completed accurately and delivered with high quality and in a timely manner within the clinical setting
  • The emphasis of this role is ensuring that daily staffing and scheduling needs are met, oversight of payroll and timekeeping, ordering and maintaining center supplies, and ensuring center session documentation is submitted in a timely fashion.
  • Supervised daily activities and performance of up to 60 regular employees.

ABA Trainer

Hopebridge, LLC
Glendale, AZ
08.2019 - 03.2020
  • Provides ongoing training to RBTs to continually improve the skill set of all RBTs within the clinic
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Conduct 1:1 therapy 50% of the time or as needed within the clinic

Registered Behavioral Technician (RBT)/ Trainer

Trumpet Behavioral Health
Peoria, AZ
03.2015 - 08.2019
  • Documented patient interactions in compliance with HIPAA requirements.
  • Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Participated in treatment planning by helping to identify patients' needs and strengths.
  • Engaged clients in therapeutic groups to promote coping skills, education and life skills.

Education

Associate - Behavioral Health Science

Glendale Community College
01.2017

Skills

  • Staff Leadership
  • Decision Making
  • Performance Evaluation and Monitoring
  • Employee Motivation
  • Administrative Management
  • Training Management
  • Hiring and Onboarding
  • Staff Scheduling
  • Management Team Building
  • Operations Oversight
  • Records Organization and Management
  • Coaching and Mentoring

Certification

10+ years) organizational skills (10+ years) Team player (10+ years) therapy (4 years) Training (10+ years) Applied Behavior Analysis (8 years) Autism Experience (, Registered Behavioral Technician CPR/BLS CPI Fingerprint Clearance First Aid Certification Safety care August 2021 to August 2022 Additional Information

Timeline

Center Manager

Hopebridge, LLC
07.2020 - Current

Assistant Center Manager

Hopebridge Autism Therapy Center
03.2020 - 08.2020

ABA Trainer

Hopebridge, LLC
08.2019 - 03.2020

Registered Behavioral Technician (RBT)/ Trainer

Trumpet Behavioral Health
03.2015 - 08.2019

Associate - Behavioral Health Science

Glendale Community College

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Cheryl Minear