Assisted pharmacists with prescription preparation, labeling, and dispensing under supervision.
Entered patient profiles and prescription data into pharmacy systems with accuracy.
Retrieved, stocked, and organized medications to support efficient inventory flow.
Responded to customer questions regarding prescription status, pickup, and pharmacy services.
Verified medication details and patient information before filling orders.
Maintained confidentiality while handling sensitive patient records and pharmacy transactions.
Supported compliance with pharmacy procedures, safety standards, and regulatory requirements.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Counted and labeled prescriptions with correct item and quantity.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Paramedic
1 Year
Beauport Ambulance Service | 03.2025 - 03.2026
Assessed emergency scenes, identified patient conditions, and prioritized care based on severity.
Administered advanced life support treatments while monitoring vital signs and patient response.
Stabilized patients during transport, adjusting interventions to maintain airway, circulation, and consciousness.
Documented patient assessments, treatments, and transfer details with accuracy for continuity of care.
Operated ambulance equipment, ensuring readiness of monitors, stretchers, oxygen, and emergency supplies.
Communicated clearly with dispatch, hospital staff, and team members to coordinate patient care.
Followed clinical protocols, safety procedures, and infection control standards during emergency response.
Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
Paramedic
10 Years 3 Months
Cataldo Ambulance | 10.2013 - 01.2024
Supported efficient crew operations by assisting with patient movement, scene organization, and equipment checks.
Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
Transferred patients safely and securely to medical facilities for continued care.
Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
Responded to daily emergencies and worked alongside firemen and EMTs.
Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
Dispensed medications and monitored patient responses for adaptive treatment.
Performed intubations to secure airway in patients under respiratory and cardiac arrest.
Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
Education
Paramedic - Paramedicine
Center For Medics | Cambridge, MA | 12.2017
No Degree - APCO 911 Dispatching
APCO | Billerica
Bachelor of Science - Computer Science/business Management
Boston College | Chestnut Hill, MA | 05.2007
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Section name
October 28, 2023
North Shore Medical Center Salem Hospital
RE: Emergency Room Technician
Good Morning
I'm confident that I am the employee you are seeking because I have all of the qualifications outlined in your job posting.
I offer a combination of unique skills and competencies which I have developed through a lengthy and rewarding career. I have honed my health care skills while being proficient in all areas. I pride myself on my abilities in my role as a paramedic and provider of patient care and treatment.
As my attached resume indicates, I offer the decision-making, motivation and patient assessment capabilities that you require in an Emergency Room Technician. I am eager to discuss the possibility of joining North Shore Medical Center Salem Hospital's team. Please feel free to contact me for additional career details and qualifications. I look forward to hearing from you at your earliest convenience. Thank you for your time and consideration.
Sincerely
Cheryl Monges
Certification
APCO 911 Dispatcher course
TCP course the through the MA State 911 Department
Timeline
Pharmacy Technician
Walgreens
08.2026 - CurrentRead More
Paramedic
Beauport Ambulance Service
03.2025 - 03.2026Read More
Paramedic
Cataldo Ambulance
10.2013 - 01.2024Read More
Center For Medics
Paramedic from Paramedicine
Read More
APCO
No Degree from APCO 911 Dispatching
Read More
Boston College
Bachelor of Science from Computer Science/business Management