Cheryl Murphy
Palm Beach Gardens,FL
Summary
Dedicated medical office manager with extensive experience in billing, scheduling, and compliance. Proven track record in enhancing workflow and maintaining financial accuracy to support positive patient outcomes. Seeking to contribute to a respected healthcare provider.
Overview
17
17
years of professional experience
Work History
Office Manager
Mind Matters
Palm Beach Gardens, FL
08.2009 - 08.2026
- Supported daily psychiatric practice operations by managing front desk duties, patient scheduling, office workflow, administrative tasks, and day-to-day issue resolution.
- Handled patient billing and accounts receivable by posting payments, tracking balances, preparing invoices, following up on unpaid accounts, and responding to billing questions.
- Supported accounts payable by processing invoices, monitoring expenses and vendor payments, maintaining financial records, and keeping office obligations current.
- Processed employee payroll by reviewing hours, entering payroll data, maintaining payroll records, and correcting discrepancies.
- Verified patient insurance coverage and supported claims, authorizations, billing documentation, and communication with insurance carriers.
- Used Compulink EHR and practice management software for scheduling, electronic health records, billing, account management, and routine practice tasks; trained new and current staff on system use.
- Maintained physician credentialing records and administrative files, including medical licenses, insurance policies, banking information, and related documentation.
- Used Microsoft Excel, Word, and Outlook to organize financial and administrative records, prepare documents, manage billing and payroll files, and handle professional correspondence.
- Managed patient check-in and check-out, medical records, phone communications, and confidential patient information while maintaining HIPAA compliance and delivering professional, compassionate service to patients and families.
Education
High School Diploma -
Sewanhaka High School
Floral Park, NY06-1990
Psychology
St. John's University
Flushing, NYSkills
- Medical office and practice management
- Billing and collections
- Accounts receivable and payable
- Payroll administration
- Insurance verification and claims processing
- EHR and EMR systems
- Compulink practice management software
- Microsoft Excel, Word, and Outlook
- Staff training and support
- Physician credentialing and licensing
- HIPAA compliance and confidentiality
- Patient scheduling and records management
- Financial recordkeeping and reconciliation
- Vendor and invoice management
- Administrative operations
- Problem solving and workflow management
- Administrative Operations
- Problem Solving & Office Workflow Management
Timeline
Office Manager
Mind Matters
08.2009 - 08.2026
High School Diploma -
Sewanhaka High School
Psychology
St. John's University