Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cheryl Sanders

Jacksonville,NC

Summary

Dynamic professional with a proven track record at Onslow County Schools, adept in classroom management and fostering student engagement. Excelled in high-stress roles, demonstrating exceptional stress tolerance and customer relations. Leveraged relationship-building skills to enhance academic and emotional well-being, achieving notable improvements in client satisfaction and operational efficiency.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Onslow County Schools
01.2023 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.

Licensed Insurance Agent/Customer Service Representative

Allstate Insurance Co
10.2014 - 03.2019
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.

Assistant Office Manager

Vision Airlines
09.2010 - 06.2014
  • Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Created and updated records and files to maintain document compliance.
  • Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.

Dispatcher

Cops Monitoring
01.1995 - 02.2000
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.

Education

GED -

Rowan College At Gloucester County
Sewell, NJ
09.1995

Skills

  • Classroom Management
  • Adaptable
  • Relationship building and management
  • Student Engagement
  • Data Entry
  • Stress Tolerance
  • Prioritizing calls
  • Customer Relations
  • Mobile notary services

Certification

  • CNP - Certified Notary Public

Timeline

Substitute Teacher

Onslow County Schools
01.2023 - Current

Licensed Insurance Agent/Customer Service Representative

Allstate Insurance Co
10.2014 - 03.2019

Assistant Office Manager

Vision Airlines
09.2010 - 06.2014

Dispatcher

Cops Monitoring
01.1995 - 02.2000

GED -

Rowan College At Gloucester County

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Cheryl Sanders