Cheryl L. Santiago
Monroe Twp,NJ
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with agents, builds strong relationships and increases sales numbers. Skilled in networking with industry professionals.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Business Development Representative
Plymouth Rock Assurance
08.2008 - Current
- Develop and implement individual marketing plans and strategies for independent agents
- Promote and manage profitable growth and retention of personal and commercial lines business at the agency and company level to help the company meet its financial objectives
- Select and appoint new independent agents
- Train agents on personal and commercial lines products and computer systems
- Act as key day to day liaison with the agency force and assist with the resolution of issues and problems
Senior Marketing Specialist, Commercial Lines Manager, Commercial Lines Senior Underwriter
Proformance Insurance Company
07.1995 - 08.2008
- Manage all marketing strategies and campaigns by working with insurance agents and marketing team members
- Proactively monitor emerging trends within the insurance and marketing industry, flagging relevant reports to managers, as needed
- Develop marketing materials and campaigns to help motivate agents
- Manage a team of commercial lines underwriters
- Act as production underwriter in key agent offices
- Risk selection and analysis of multi-line commercial accounts. Negotiate and development of account pricing
Commercial Lines Underwriter
Continental Insurance Company
04.1989 - 07.1995
- Review new applications, renewals, and endorsements
- Determine acceptance, rejection, or coverage modification in accordance with company underwriting guidelines
- Negotiation and development of account pricing by working closely with independent agents
Education
Bachelor of Arts Degree - Psychology
Muhlenberg College
Allentown05.1988
Skills
- Communication
- Data Analysis
- Problem Solving
- Promote Products
- Leadership
Certification
- CIC Designation
- NJ Property & Casualty Producer License
- Completed CPCU3, CPCU4, INS21, INS22, INS23
Timeline
Business Development Representative
Plymouth Rock Assurance
08.2008 - Current
Senior Marketing Specialist, Commercial Lines Manager, Commercial Lines Senior Underwriter
Proformance Insurance Company
07.1995 - 08.2008
Commercial Lines Underwriter
Continental Insurance Company
04.1989 - 07.1995
Bachelor of Arts Degree - Psychology
Muhlenberg College
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