Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Stick

Otsego,MI

Summary

Highly organized clerical profession with 26 years of experience in office setting. Exemplary multitasking, time management and customer service skills. Positive and upbeat attitude while greeting and interacting with customers, answering call and assisting teammates. Accurate when entering information and keeping organized filing systems. Experience with Excel, Word and Outlook. Authorized to work in the US for any employer.

Diligent Receptionist with solid background in managing front

desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Overview

41
41
years of professional experience

Work History

Receptionist

Kalamazoo Ophthalmology
Kalamazoo, MI
08.2026 - Current
  • Greeted patients and managed check-in processes to enhance office flow.
  • Scheduled appointments using an electronic health record system to optimize patient scheduling.
  • Process patient payments
  • Insurance Verification
  • Maintained an organized front desk area, ensuring a welcoming environment for patients.

Receptionist Administrator

Perrigo Medical Center
Allegan, MI
03.2023 - 08.2026
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Verified Insurance
  • Collect payments
  • Scanned all documents into employee and patient files

Deputy Treasurer Interim

Byron Township
Byron Center, MI
01.2020 - 05.2021
  • Answered customer questions regarding taxes and payments
  • Managed daily financial transactions and reconciled accounts to ensure accuracy
  • Entered mobile home permits/fees
  • Took payments for taxes
  • Financial Deposits

Dental Receptionist

My Community Dental Centers
Allegan, MI
11.2017 - 12.2020
  • Check patients in
  • Schedule appointments (Dentrix)
  • Verify Insurance
  • Answered telephone calls
  • Maintained a high level of customer service through a friendly and polite demeanor

Town of Merrill Clerk/Treasurer

Merrill, WI
W4594 Progress Ave
04.2000 - 09.2017
  • Processed and maintained accurate records for township operations.
  • Stuffed, stamped and mailed tax bills
  • Accounts payable/receivable
  • Assisted in the preparation of meeting agendas and minutes for local governance and posting.
  • Responded to public inquiries, providing information on township services and regulations.
  • Payroll, W2's/1099
  • Issuing Township permits, applying for grants,updating legal postings via website.
  • All aspects of election
  • Responsible for folding, stuffing and stamping 4,000 tax bills and all aspects of tax collection and reporting to County Treasurer for settlement
  • Create and maintain budget with Township Board

Certified Nursing Assistant/Domestic Service

Pine Crest Nursing Home
Merrill, WI
04.1985 - 09.2005
  • Provided compassionate care to residents, ensuring comfort and safety during daily activities.
  • Domestic Service- All stripping, wax and buffing of floors.
  • Cleaning resident rooms, bathrooms and living areas.

Education

High School Diploma -

Merrill High School
Merrill, WI
06-1984

Skills

  • Office management
  • Provide high-quality customer service
  • Financial record management
  • Electronic health records
  • Insurance verification
  • Tax collection/recording
  • Insurance verification
  • Dental/ Medical scheduling
  • Time management
  • Organization skills
  • Data entry
  • Telephone skills

Timeline

Receptionist

Kalamazoo Ophthalmology
08.2026 - Current

Receptionist Administrator

Perrigo Medical Center
03.2023 - 08.2026

Deputy Treasurer Interim

Byron Township
01.2020 - 05.2021

Dental Receptionist

My Community Dental Centers
11.2017 - 12.2020

Town of Merrill Clerk/Treasurer

Merrill, WI
04.2000 - 09.2017

Certified Nursing Assistant/Domestic Service

Pine Crest Nursing Home
04.1985 - 09.2005

High School Diploma -

Merrill High School