Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Cheryl White

ROCKWELL,NC

Summary

Proactive and results-driven professional with extensive experience at Cabarrus Health & Rehab, adept in schedule management and staff coordination. Excelled in reducing scheduling conflicts by over 30%, enhancing team efficiency, and improving patient care quality through meticulous attention to detail and robust problem-solving skills. Demonstrates exceptional teamwork and customer service, ensuring high satisfaction levels and continuous improvement in care delivery.

Experienced with creating and maintaining detailed schedules to support project timelines and resource management. Utilizes advanced planning techniques to ensure optimal allocation of resources and smooth workflow. Knowledge of prioritizing tasks and coordinating team efforts to meet deadlines efficiently.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

25
25
years of professional experience

Work History

Scheduler

Cabarrus Health & Rehab
04.2024 - 02.2025
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.

Certified Nursing Assistant

Cabarrus Health & Rehab
08.2000 - 02.2025
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.

Admissions Assistant

Cabarrus Health &Rehab
02.2024 - 05.2024

Education

Certified Nursing Assistant - Nursing

Rowan Community College
Concord NC

Skills

  • Attention to detail
  • Customer service
  • Teamwork and collaboration
  • Effective multitasking
  • Schedule management
  • Problem-solving
  • Telephone etiquette
  • Medical terminology
  • Staff coordination
  • Client relations

Additional Information

Incredible customer service skills

Great Repor with staff

Timeline

Scheduler

Cabarrus Health & Rehab
04.2024 - 02.2025

Admissions Assistant

Cabarrus Health &Rehab
02.2024 - 05.2024

Certified Nursing Assistant

Cabarrus Health & Rehab
08.2000 - 02.2025

Certified Nursing Assistant - Nursing

Rowan Community College

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Cheryl White