CHERYLE CALHOUN
Camden,TN
Summary
Results-driven 20 year professional specializing in employee relations, benefits administration, and full-cycle recruiting. Expertise in HR laws and regulations enhances workplace culture and resolves issues effectively. Committed to maintaining confidentiality and managing sensitive information with professionalism. Dynamic individual with hands-on experience in Payroll, Human Resources, Benefits Management, Office Operations, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work Preference
Certification
- The state of Tennessee Notary
- Return Employees to Work and Reduce Disabilities (Tennessee Bureau of Worker's Compensation)
- The optimized People Development System (UT Center for Industrial Services)
- Harassment Investigation Procedures Compliance Guide (Workwise Compliance)
- Setting Up Health and Welfare Plans in ADP Workforce Now Artificial Intelligence (AI) in the Workplace (TN Department of Labor and Workforce Development)
- Leadership Foundations: Leadership Styles and Models (Linked in)
Skills
- Payroll management
- HRIS management
- Talent acquisition
- Employee onboarding
- Recruitment
- Human resources
- Staff development
- Facilities oversight
- Office management
- Time management
- Record Keeping
Work History
Business Office Manager
Columbia Coatings
Holladay, TN
10.2026 - 10.2026
- Updated reports, managed accounts, and generated reports for company database.
- Safeguarded sensitive company information by establishing comprehensive data security protocols that complied with industry best practices.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
- Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
- Resolved issues through active listening and open-ended questioning, escalating major problems to managers.
- Provided backup to team to step in to assist with various tasks whenever the employee was absent or at lunch.
Human Resource Assistant
Wally Mo Inc
Parsons, TN
12.2023 - 10.2026
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed routine employment verifications, background check requests, and documentation requests.
- Supported benefits enrollment, open enrollment questions, and employee form submissions.
- Supported talent acquisition efforts by screening resumes, interviewing, and performing reference checks for prospective candidates.
- Prepared HR correspondence, reports, and internal communications with consistent accuracy.
- Monitored compliance documents and followed up on missing records to keep files audit-ready.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Processed employee termination paperwork at direction of supervisory staff.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Facilitated diversity training programs, promoting inclusive workplace culture.
- Conducted exit interviews, gathering insights to improve retention and employee satisfaction.
- Developed employee handbooks, job descriptions and manuals.
Payroll Specialist
Ryder Trucking
Jackson, TN
09.2021 - 12.2023
- Collaborated with third-party payroll vendors to ensure payroll processing adheres to company-specific policies.
- Managed payroll registers and related reports to ensure timely access for designated entities.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
- Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
- Processed compensation adjustments due to prior payroll errors.
- Processed paperwork for new employees and entered employee information into the HRIS system.
- Evaluated and resolved employee inquiries regarding paycheck amounts, deductions, and direct deposits to ensure clarity and satisfaction.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Developed and coordinated orientation programs for new employees.
- Maintained confidential personnel records and updated HRIS data for employee changes and status updates.
- Responded to employee inquiries regarding benefits and other HR topics.
- Updated and maintained employee attendance records.
- Created job descriptions on boards for vacant jobs.
- Supported benefits enrollment, open enrollment questions, and employee form submissions.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Managed vendor relationships, office supplies, and service coordination to maintain efficient workplace support.
- Supported budgeting, invoice processing, and expense tracking with careful attention to detail.
- Oversaw office inventory activities by ordering and requisitioning and stocking and shipment receiving.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Payroll Specialist / Benefits Administrator / HR Business Partner
American Health Partners
Parsons, TN
12.2013 - 09.2021
- Processed multi-state payroll accurately, ensuring timely pay for healthcare staff across varied schedules.
- Audited timekeeping records and resolved discrepancies before payroll submission.
- Managed payroll adjustments, deductions, garnishments, and benefit withholdings with strict confidentiality.
- Coordinated with HR and managers to validate employee changes affecting compensation.
- Trained staff on payroll procedures, timecard submission, and issue resolution protocols.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Resolved payroll discrepancies quickly and successfully.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Managed payroll data entry and processing for 1100 employees to comply with predetermined company guidelines.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Developed comprehensive reports for management, highlighting payroll trends and providing actionable insights for budget planning.
- Conducted detailed audits for payroll accuracy, significantly reducing discrepancies and ensuring compliance with federal and state regulations.
- Updated employee files with new details such as changes in address or salary levels.
- Advised employees on medical, dental, vision, retirement, and voluntary benefit options.
- Audited benefits records, payroll deductions, and enrollment files to maintain consistency and regulatory compliance.
- Supported open enrollment communications, deadlines, and system updates across workforce populations.
- Led full-cycle recruiting for multiple requisitions across sourcing, screening, interviewing, and offer coordination.
- Built talent pipelines through job boards, referrals, networking, and proactive candidate outreach.
- Conducted structured phone screens and evaluated qualifications against position requirements and team fit.
- Coordinated interview schedules, candidate communications, and recruitment process updates with accuracy.
- Improved hiring workflow consistency by refining sourcing methods, screening practices, and communication standards.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Education
Some College (No Degree) - General Studies
Jackson State Community College
Jackson, TNHigh School Diploma -
Camden High School
Camden, TNLanguages
English
Full Professional
Timeline
Business Office Manager
Columbia Coatings
10.2026 - 10.2026
Human Resource Assistant
Wally Mo Inc
12.2023 - 10.2026
Payroll Specialist
Ryder Trucking
09.2021 - 12.2023
Payroll Specialist / Benefits Administrator / HR Business Partner
American Health Partners
12.2013 - 09.2021
High School Diploma -
Camden High School
Some College (No Degree) - General Studies
Jackson State Community College